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Read the Executive Summary of the IOM report at To Err Is Human (Links to an external site.) The full text of this report is available online. (Links to an external site.) This report spurred interest in quality management in the healthcare industry and mistake-proofing healthcare. How much progress have we made since the time the report was published?

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Choose one specific recommendation from the report (or a new area of concern that emerged after the report – properly documented) and conduct a quick research of initiatives being implemented, challenges, operational levers and success metrics. Post a reflection with “lessons learned”.

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