Appraise an organizational strategic plan, develop a departmental strategic plan, and propose a quality improvement initiative, respectively. The choice of health care setting as the context for this work is up to you. You may choose the organization in which you currently work, an organization in which you worked previously, or an organization about which you would like to learn more. You will use this health care organization, and a department or division within the organization, as the basis for the remaining assessments in this course.
A title page and references page. An abstract is not required.
A running head on all pages.
Appropriate section headings.
Your appraisal should be 4–5 pages in length, excluding the title page and references page.
Use the following section headings to ensure thorough content coverage and flow.
Strategic Plan Analysis.
Validity of Data and Analytical Strategies.
Stakeholder Input.
Balanced Scorecard Perspective.
Analyze an organization’s strategic plan.
Approach your analysis from a systems perspective.
What priorities appear to take precedence?
How well do the priorities align with the mission and vision of the organization?
Evaluate the validity of data and analytical strategies used to develop organizational priorities.
What data was most likely used to develop key performance indicators (KPIs)?
For example: patient satisfaction data, 30-day readmission data, other internal performance indicators or external regulatory measures.
What was the source of the data?
For example: Centers for Medicare and Medicaid Services (CMS), internal data, public health data, financial data.
Explain how input from stakeholders might have been elicited and incorporated into the development of strategic priorities.
For example, strategic priorities can be developed by the board of directors, elicited from employee focus or patient advocacy groups, or derived from a combination of these approaches.
You may need to interview an organizational stakeholder for this information. If this information is unavailable to you, identify the stakeholders you would approach for their inputs.
Create a balanced scorecard for an organization.
Use four standard balanced scorecard domains: 1) financial, 2) customer, 3) internal processes, and 4) learning and growth.
Are the organization’s strategic priorities balanced, or do one or more priorities receive more emphasis than the others?
Sample Solution
