Operational Excellence

Kaizen events or Work-Outs are one- to five-day rapid improvement events widely used in the deployment of Lean and Operational Excellence. Jack was a huge fan of Work-Outs, which were so named because the focus was on getting the unnecessary work out of the system....

Operational excellence

            How do you define operational excellence? What factors are involved in achieving operational excellence? Who (within an organization) is responsible for operational excellence and why is this important?    ...

Operational excellence

Complete individual papers addressing an IT business integration issue. For your opening paper, consider your current organization or one with which you are very familiar. You may also want to speak with the IT manager or director in order to get additional...