To learn to critically analyze technology practices, each student will be responsible for researching a government agency (from any gov’t level: local, state, and federal). The paper should provide a theoretical and empirical analysis of a specific government agency in which technology plays a role in some aspect of the governance or policy of the agency. Data for your case study may be obtained through original research (e.g., interviews, participant-observation, etc.) or may rely on secondary sources or both. More information on this will be provided in class.
“Inclusiveness should be one of the core public values of digital governance.” “Sustainability is another overarching core value for digital governance.” “Public accountability is another core value. Governments are ultimately accountable to citizens in their countries or communities for the public resources entrusted to them. Accountability is at minimum about efficiency and effectiveness in the production and delivery of public information and services.’ “A strategic digital governance plan must start with identifying and mobilizing key stakeholders in the first stage of setting strategic objectives. Key stakeholders should include internal ones—such as policy makers, managers, and employees—and external ones, such as representatives of citizens, businesses, and non-profit organizations. The setting of strategic objectives should strive to align them with the mission of the organization.”
Chen, Y. N., Chen, H. M., Huang, W., & Ching, R. K. (2006). E-government strategies in developed and developing countries: An implementation framework and case study. Journal of Global Information Management (JGIM), 14(1), 23-46.
Sample Solution
