As you begin to prepare this assessment you are encouraged to complete the Conabedian Quality
Assessment Framework activity. Quality healthcare delivery requires systematic action. Completion of this
will help you succeed with the assessment as you consider how the triad of structure (such as the hospital,
clinic, provider qualifications/organizational characteristics) and process (such as the
delivery/coordination/education/protocols/practice style or standard of care) may be modified to achieve
quality outcomes.

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