Since violated expectations often lead to conflict for individual and team relationships, explain some of the most common expectations that leaders and subordinates often violate. Share personal work-related or community-based examples to solidify your understanding of the concept. In addition, discuss how these types of problems were handled in your workplace or team-building scenario. Were the methods used correct or incorrect? Explain your answer.
- Select one of the team mediation techniques (negotiation, role clarification, or start-stop-continue), and describe how you would use this technique to defuse a team conflict situation. Include an example of one of the techniques that you have witnessed in your work environment.
Sample Solution
