Workplace conflict between two employees

by | Feb 10, 2022 | conflict management

Watch three videos that demonstrate a workplace conflict between two employees, Cathy and Alberto. You will also hear from their manager, Todd, and his reaction to the conflict. Using the interpersonal communication case study videos provided in this week’s Learning Resources, evaluate the role the manager or leader would play in this conflict.

Do you know a leader, manager, or HR professional who has dealt with this type of conflict before? Is there someone in your current workplace, community, or even a friend or family member who could provide you with guidance and personal experience to help you resolve this conflict? Reach out to this person and discuss his or her experience and any advice that person might have for you to manage this conflict. Then, discuss what advice that person provided and if you think it was helpful.

Consider Todd’s proposed action of bringing both Alberto and Cathy together to discuss the conflict. As a manager or leader, do you think Todd’s proposed action is the right step?

To prepare for this Assignment, pay particular attention to the following Learning Resources:

· Review this week’s Learning Resources, especially:

· Interpersonal communication case study: Interpersonal conflict [Video file]. Baltimore, MD: Author.

· Interpersonal communication case study: Escalated conflict [Video file]. Baltimore, MD: Author.

To complete your Assignment , compose a cohesive document that addresses the following:

· Evaluate the role of the manager in this situation. At what point does the manager or leader get involved with this conflict? How could a manager or leader adapt the formal mediation strategies to help manage or resolve this work conflict?

· Outline strategies Todd can use to draft a potential agreement. Define these terms — fractionation, framing, reframing, and common ground, respectively. Then, outline examples of each that might be included in a mediated agreement.

· What advice did you receive from a knowledgeable person? How were you able to use it in this case? At what point would you refer this to Human Resources or to online resources for formal mediation?

· At what point would you refer this to Human Resources or to online resources for formal mediation? If the HR intervention is not practical or possible, identify 2–3 online resources to propose for formal mediation. Explain why you chose these sources.

Sample Solution

Sample solution

Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell. 

In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.


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God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.

Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.

To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.

 

References

Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.

Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies, 4(8), 487.

Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.

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