Imagine that you are an administrator leading a human services organization that is experiencing several challenges, such as high turnover among staff, poor lines of communication between employees, a lack of diversity amongst your staff, and overall low level of employee satisfaction with the current organizational culture. Describe this fictional organization (e.g., what it aims to do, and the clients you work with, etc.) and evaluate the impact that these issues may have on the delivery of services that are rendered. How would you address the challenge? As you reflect on how you would address the challenge, what are the decision-making approaches that guided your choice of approach?
