Open-Ended Questions for Assessment

by | Sep 12, 2024 | human resource management

Open-ended questions cannot be answered in a one- or two-word response. Rather, they are phrased to encourage elaboration and typically begin with words, such as why, how, or what, or phrases, such as tell me about or help me understand For example, an advanced human services professional practitioner, meeting with a service user who is married to an abusive spouse, might ask an open-ended question like, What is your relationship with your spouse like?, rather than When did the physical abuse begin?

In this Discussion, you will ask open-ended questions to the service user in the case study you were assigned last week.In this Discussion, you will ask open-ended questions to the service user in the case study you were assigned last week.
RESOURCES
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
Identify the Hart City case study you were assigned in the subject line of your post.
Post the three most important questions you would ask your service user in the case study to assess their most critical need. Remember to use open-ended questions. Explain why you chose to ask each question and what information you are trying to elicit from the service user. Be specific.

Sample Answer

Sample Answer

 

 

Hart City Case Study Discussion

Open-Ended Questions for Assessment

Question 1: “Can you describe a typical day in your life and how you feel throughout it?”

Reason for Asking: This question encourages the service user to elaborate on their daily routines, challenges, and emotional state. By understanding their typical day, I can identify specific stressors or needs that may not be immediately apparent. This insight will help me gauge their overall well-being and areas that may require support, whether they are related to mental health, social interactions, or daily functioning.

Question 2: “What are some of the biggest challenges you face in your current situation?”

Reason for Asking: This question aims to elicit information about the service user’s most pressing concerns or difficulties. By allowing them to articulate their challenges, I can better understand their priorities and what they perceive as barriers to their well-being. This information is critical for tailoring services or interventions that directly address these challenges, whether they relate to financial stability, health care access, or personal relationships.

Question 3: “How do you envision your ideal situation or support system? What would it look like for you?”

Reason for Asking: This question invites the service user to reflect on their goals and aspirations. By asking them to describe their ideal circumstances, I can gain insights into their hopes and desires, which is essential for setting realistic and achievable objectives in the service plan. Understanding what support means to them helps in crafting tailored strategies that align with their values and needs, fostering a sense of agency and empowerment in the process.

Conclusion

Asking these open-ended questions is essential for conducting a comprehensive assessment of the service user’s needs in the Hart City case study. Each question is designed to elicit detailed responses that provide deeper insights into the individual’s life circumstances, challenges, and aspirations, enabling me to offer more effective support and solutions.

 

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