Following your reading of the case study, please analyze the strength and weakness of the issue through your reply to other classmates’ analysis. You also need to analyze the importance of the strategic plan in the success of the process of the organizational management process.
The Chief Clinical Director (CCD) is in a bind to deliver needed data and information to a CEO about what strategic direction their health plan should take concerning care coordination in the next year. This need has been driven a level down to the assistant clinical manager, and to deal with the lack of data, they’ve requested this manager use publicly available data to supplement. Narrowing the focus of care coordination down to a specific question is critical as this will drive which publicly available datasets need to be utilized. The management focus of this case is informatics methods and executive reporting related to health information technology.
Major Problem and Secondary Issues
Lack of Direction: The lack of direction and expertise from the C-suite levels contribute to the confusion of what next steps should be. This is a common issue when working in informatics and with health information technology.
Overwhelming amount of data and information to synthesize: So many things are required to adequately address this task, it is important to develop a standardized way to approach dealing with tasks such as this and how to communicate through an executive summary.
Role
The role is an assistant clinical manager, but there are a couple of different options for the perspective role to the care coordination focus. The approach to care coordination can be influenced by the type of data found.
Organizational Strengths and Weaknesses
A weakness is the C-suite delegating an issue they don’t know much about and don’t want to hear too much about to develop a strategic plan.
A strength is the organization recognizing the ability to gain insight and direction from publicly available data and articulating the three main perspectives they need to address in balance for success.
Solutions and Recommendation
Students are expected to take a stab at defining a specific question to ask and answer surrounding care coordination. It needs to be asked and answered from the standpoint of a health plan. Students need to look at a minimum of three data sets on healthdata.gov and try to connect them to the approach roles. Students need to synthesize their findings into an executive summary that includes:
What they were tasked with
What they found out
What they recommend
Lastly, it is unlikely that students will be able to address all of these parts, so provide feedback on what they did correctly and focus on helping students develop a methodology for how to complete those tasks that are completely out of their reach.
(This is a discussion, also doesn’t have to be too long)
