R. B. Dillman Company manufactures a high-tech component used in Bluetooth speakers that passes through two production processing departments, Molding and Assembly. Department managers are partially compensated on the basis of units of product completed and transferred out relative to units of product put into production. This was intended as encouragement to be efficient and to minimize waste.
Jan Wooten is the department head in the Molding Department, and Tony Ferneti is her quality control inspector. During the month of June, Jan hired three new employees who were not yet technically skilled. As a result, many of the units produced in June had minor molding defects. In order to maintain the department’s normal high rate of completion, Jan told Tony to pass through inspection and on to the Assembly Department all units that had defects nondetectable to the human eye. “Company and industry tolerances on this product are too high anyway,” says Jan. “Less than 2% of the units we produce are subjected in the market to the stress tolerance we’ve designed into them. The odds of those 2% being any of this month’s units are even less. Anyway, we’re saving the company money.”
Instructions
Who are the potential stakeholders involved in this situation?
What alternatives does Tony have in this situation? What might the company do to prevent this situation from occurring?

Sample solution

Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell. 

In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.

God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.

Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.

To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.

 

References

Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.

Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies4(8), 487.

Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.

Sample Answer 

Sample Answer 

Potential Stakeholders Involved in this Situation

  1. R.B. Dillman Company: The company itself is a stakeholder as it may face potential consequences, such as reputational damage and financial losses, if defective products are passed through inspection and reach the market.
  2. Jan Wooten: Jan, as the department head in the Molding Department, has a stake in maintaining high rates of completion and minimizing waste, which may influence her decision to instruct Tony to pass defective units.
  3. Tony Ferneti: Tony, the quality control inspector, is directly involved in the decision-making process of passing defective units. He is responsible for ensuring the product meets the required quality standards.
  4. Employees in the Molding Department: The employees who produced the units and may be aware of the defects are stakeholders as their job performance and compensation may be affected by the number of units completed and transferred out.
  5. Assembly Department: The department that receives the units from the Molding Department is indirectly affected by this situation as they may receive defective units that could impact their own production processes and final product quality.
  6. Customers: The end-users of the Bluetooth speakers are stakeholders as they expect products that meet the required quality standards. Defective units reaching the market may lead to customer dissatisfaction and potential harm if the defects affect the functionality or safety of the product.

Alternatives for Tony in this Situation

  1. Follow instructions: Tony can choose to follow Jan’s instructions and pass through inspection all units that have defects nondetectable to the human eye. This would align with Jan’s intention of maintaining high completion rates and minimizing waste.
  2. Refuse to comply: Tony can refuse to pass through inspection any units that have known defects, even if they are nondetectable to the human eye. This would uphold his responsibility as a quality control inspector and prioritize product quality over completion rates.
  3. Report the situation: Tony can report the situation to higher management, such as his supervisor or the quality control department. By doing so, he can bring attention to the issue of passing defective units and seek guidance on how to handle the situation appropriately.

Preventing the Situation from Occurring

To prevent this situation from occurring in the future, the company can take several measures:

  1. Quality Control Training: Provide comprehensive training programs for both employees in the Molding Department and quality control inspectors. This would ensure that employees understand the importance of maintaining quality standards and are equipped with the necessary skills to identify defects accurately.
  2. Hiring Skilled Employees: Ensure that new hires in technical positions have the required skills and experience to perform their tasks effectively. Proper screening and training processes should be implemented to minimize the number of defective units produced.
  3. Strengthen Quality Control Processes: Implement robust quality control processes and procedures at every stage of production. This includes regular inspections, thorough testing, and clear guidelines for identifying and addressing defects.
  4. Ethical Guidelines: Establish clear ethical guidelines that prioritize product quality and customer satisfaction over completion rates. Emphasize the importance of integrity and adherence to quality standards throughout the organization.
  5. Communication Channels: Encourage open communication between department heads, quality control inspectors, and other relevant stakeholders. This would allow issues and concerns regarding product quality to be addressed promptly and effectively.

By implementing these measures, R.B. Dillman Company can ensure that product quality remains a top priority and that defective units are not passed through inspection or reach the market, thereby protecting the company’s reputation and meeting customer expectations.

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