Applications of research.

  Course Learning Assessment #2 - Please see the rubrics for grading criteria. CLO #1 - Recall concepts, language, methods, and applications of research. CLO #2 - Describe qualitative, quantitative, and mixed methods approaches to research. CLO #3 - Formulate clear research questions. CLO #4 - Identify appropriate research designs to answer research questions. CLO #6 - Develop a detailed, feasible, and rigorous research proposal. Using the feedback received by your instructor from your PA1, CLA 1, and PA 2, revise the components from your CLA 1 and add any additional new components identified below to your final draft: Instruments: Describe the measures used to collect your data. Specify if each instrument will be designed by you (the researcher) or have been designed by another person/company. If it was researcher-designed, describe the process you will use to develop the instrument. Provide citations to support why you are using the questions you chose. Copies of the actual instrument(s) must be included in the appendix. Chronology: This is where you present a delineation of the precise time frame for implementing the project as well as collecting/analyzing all data. This will be a step-by-step account of how you will recruit participants and implement the instrument via either a project planning timeline, a cross-functional flowchart, a detailed checklist, or a simple Gantt chart in the appendix. Data Collection: What qualitative and/or quantitative data will you collect to determine your project’s impact? How will you collect it? Describe any instrument(s) you will use to collect the data such as surveys, interview questions, etc. Draft copies of the researcher-designed instruments must be attached to this proposal as appendices. In the body of the paper, refer to where these items can be found in the appendix. EXAMPLE: To investigate these questions the researcher will use a 15-question survey (see appendix B) to collect data on past customer satisfaction, purchases, use of widgets. The survey will be issued to customers that purchased widgets between 2015 and 2019 assuming that a decrease in sales may be due to possible impacts in customer satisfaction during the study year as a result of previous purchases (Johnson, 2016). Surveys will be created using SurveyMonkey and will be issued using customer email *** Example: 1. Is there a correlation between customer satisfaction and decreased sales between 2015 and 2019? 2. Is there a correlation between customer satisfaction and increased widget repairs and returns between 2015 and 2019? 3. Is there significant difference in customer satisfaction between ***; ***; ***; ***? Analysis: This is where you describe the quantitative and/or qualitative measures you will use to analyze the data you collected. This section must be organized by research question. (Restate research question #1 and then describe how you will analyze the data for that question.) Example: 1. Is there a correlation between customer satisfaction and decreased sales between 2015 and 2019? This question will be used to investigate customer use, satisfaction, and widget purchases and seeks to determine a correlation. The independent variable is customer satisfaction and the dependent variable is sales. A Pearson Correlation will be used to determine the correlation between customer satisfaction and sales. Results will be determined through the acceptance or rejection of the null hypothesis using the resulting p-value. If p< .05 the null hypothesis will be rejected, and the alternate hypothesis will not be accepted. It will be assumed that there is a correlation between customer satisfaction and decreased sales. If p> .05 then the null hypothesis will be accepted, and the alternative hypothesis will be accepted. It will be assumed that there is no correlation between customer satisfaction and decreased sales. 2. Is there a correlation between customer satisfaction and increased widget repairs and returns between 2015 and 2019? This question will be used to investigate customer repairs, returns and satisfaction and seeks to determine a correlation. The independent variable is customer satisfaction and the dependent variables are service and returns. A Pearson Correlation will be used to determine the correlation between customer satisfaction and sales. Results will be determined through the acceptance or rejection of the null hypothesis using the resulting p-value. If p< .05 the null hypothesis will be rejected, and the alternate hypothesis will not be accepted. It will be assumed that there is a correlation between customer satisfaction and decreased sales. If p> .05 then the null hypothesis will be accepted, and the alternative hypothesis will be accepted. It will be assumed that there is no correlation between customer satisfaction and decreased sales. 3. Is there significant difference in customer satisfaction between ***; ***; ***; ***? This question will investigate differences in the level of overall customer satisfaction of widgets between the years ***. ANOVA will be used to determine a difference between the study years while a t-Test will be used to determine if any of the differences are statistically significant. Results will be determined through the acceptance or rejection of the null hypothesis using the resulting p-value. If p<.05 the null hypothesis will be rejected, and the alternate hypothesis will not be accepted. It will be assumed that there is a significant difference between the designated years. If p>.05 then the null hypothesis will be accepted, and the alternative hypothesis will be accepted. It will be assumed that there is no significant difference between customer satisfaction between the designated years. Again, the above is an example. Your analysis may require more detail. 5. References Cite all literature within the body of the paper (with parentheticals) and on the reference page using APA 7th edition format. 6. Appendixes The appendix should include copies of your data collection instruments. If you are using an instrument that is already pre-made, you must cite it in the instruments section and include it in the references. Provide a narrative description of the instrument in the instrument section above.