Read the case “Is Tesla out of Control” on Page number 678, Chapter 16 – “Controlling” available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions:

QUESTIONS
Q1. What is the underlying problem in this case from the perspective of CEO Elon Musk? (1 Mark)
Q2. What are the causes of the problem? (1 Mark)
Q3. Which areas of organizational control are part of Tesla’s plan to remedy issues with the Model 3? Provide examples. (1.5 Marks)
Q4. Is Musk exhibiting the two core principles of total quality management? Why or why not? (1.5 Marks)

Sample Solution

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