Assessing Stakeholder Needs

Human services organizations do their best to provide programs and services for those who need assistance. Sometimes meeting the needs of a given population requires the programs and services of more than one organization. For example, a homeless individual may first seek housing, but also may need health care, job placement services, clothing, and food. In order to meet the complex and multiple needs of clients, human services organizations form partnerships with other organizations. Partnerships can help organizations to maximize available community resources and efficiently deliver comprehensive services to clients. Human services administrators must be strategic in forming and maintaining partnerships. In addition, it is important that all organizations in a partnership maintain their missions to fulfill their original objectives.
Stakeholders may have needs related to the human services organization with which they are associated. These needs may originate from factors internal or external to human services organizations.Volunteers may need and demand a proper workspace to efficiently carry out volunteer duties. The needs of stakeholders can affect human services organization. It is up to human services administrators to identify and assess stakeholder needs as they make strategic plans for the organization. Knowing what questions to ask stakeholders for identifying and assessing needs is critical.

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