1. Based upon the Team’s analysis of the case, list and explain the major issue(s) or problem(s) facing the business? (3 points)
● Erik Lynn, owner of American Consolidated Barrels, entered a deal with a Chinese supplier with prepaid inventory of 40 faulty Tiger Barrels. Every new barrel leaked from the sides and corners. The prepaid expense amounted to $16,400 and required repairs of $4,000.
● Lynn is stuck with paid inventory, a future repair bill and advertising expenses, with no sales revenue.
● Lynn is uneasy about the Tiger Barrel venture. It is an opportunity that is rife with risk. Lynn’s company would be the sole source supplier of the Tiger Barrels, however the first run was largely unsuccessful due to quality defects.
2. Based upon the information provided in the case, what caused these issues or problems? (3 points)
● Lynn felt that he was pressured into this contract during the first negotiation in China less than two years ago.
● Lynn was not able to bring a French barrel making expert with him to China to provide feedback to the Chinese manufacturing company.
● The chinese workers did not have the proper training in order to effectively build a wine barrel. ● There is a high risk associated with importation of foreign products.
● Language and Cultural barriers.
3. Identify the primary work you wish the consulting team to perform to assist you in addressing the performance issues. (3 points)
We would like the consulting teams to conduct an in-depth analysis of the wine barrel market to determine if value can be found elsewhere with other barrel making companies. If that is not possible, the consulting teams are to determine feasibility of the tiger barrel venture and provide supplementary information and analysis (break-even, value proposition, any financial figures) as to why Lynn should continue the business venture.
The Chinese Supplier has already agreed to pay for the barrel repair cost, however, in order to avoid any future issues the consulting teams will conduct an impact assessment as well as a root cause analysis of the quality issues with the barrels. Important things to consider for an impact analysis is damages done to brand, monetary losses, time to market failure costs, and any other considerations. A root cause analysis determines where the issue lies within the existing manufacturing process.
From there, the consulting teams will utilize their root cause analysis to suggest PPI. PPI stands for practical process improvement. As Lynn is a business partner with the Chinese supplier he has considerable power to suggest changes within the Chinese Supplier’s manufacturing process. By detailing out a practical process improvement plan Lynn can execute the plan to ensure that quality defects in the manufacturing facility are limited to a 3 sigma level of quality (93% defect free).
5. List the specific criteria the Team will utilize in evaluating the consulting reports. Be specific as to your expectations from the Consulting Teams. (3 points)
● Quality of Impact Assessment
○ What stakeholders have been affected?
○ What are the measurable monetary costs?
○ Measurable amount of loss time?
○ What is the effect on Consolidated Barrels Brand?
What is English, English is a West Germanic dialect that was first talked in early medieval England and is presently a worldwide most widely used language. It is an official dialect of very nearly 60 sovereign states and the most ordinarily talked dialect in sovereign states including the United Kingdom, the United States, Canada, Australia, Ireland, New Zealand and various Caribbean countries. It is the third-most-basic local dialect on the planet, after Mandarin and Spanish. It is broadly learned as a moment dialect and is an official dialect of the European Union and of the United Nations, and also of numerous world associations or gathering. After this is, Owing to the osmosis of the words from numerous different dialects dependably from the history, current English is comprises of an expansive of the vocabulary, with mind boggling and sporadic spelling, particularly of vowels. For the cutting edge English has digestion words from other European dialects, as well as from everywhere throughout the world. The Oxford English Dictionary records more than 250,000 of not similar words, exclude the some actually, logical, and slang period. Why the adolescents in the tourism business can't convey of well in English, what is the correspondence. The correspondence is the giving or get the data, message or the information from other individual. The correspondence is the something we are doing in the life of the ordinary. Along these lines, why the correspondence from us is imperative for other individuals. The correspondence likewise can isolate the two sorts of correspondence for the case is the verbal correspondence and the non-verbal correspondence. The great correspondence is imperative in the tourism business this is on the grounds that it is counteract of the misguided judgment and the blunder or the slip-up. Primary Body Next, in the event that you is a decent or well of communicator. You should talks explicitly to client, visitor and the tourism. After this is, you should listen deliberately to listen what are the client, visitor and the tourism says to you. Next, check and affirm the data, message, and the information is right or not. What is the reason regarding why the young people in tourism industry can't convey are well in English. This is on the grounds that, the young people working in tourism industry have a few youngsters is originated from other nation or the abroad for the illustration is Vietnam, Brunei, Philippine, Thailand, and furthermore have other nation, in light of the fact that the most adolescents originate from nation in above can't or don't know how to talk and correspondence with the client, and the visitor. This is on account of each visitor originate from various nation is utilizing the English to impart or solicit the distinctive kind from the inquiry with the other individual. Why English is critical for us utilizing to impart or make the distinctive inquiry from other individual. Why English is essential for us utilizing each day, the reason is the English may not be the majority of talked dialect on the planet, however it is the official dialect in countless and English is estimate that the quantity of the general population on the planet that utilization in English to convey all the time is 2 billion ! Next, if our can talk or comprehend the English can without much of a stretch to comprehend the inquiry from other individual and effortlessly to make or make inquiry from other and furthermore can enhance the association with other individual. Next is the a large number of the world's best movies, books and music are distributed and delivered in English. In this way by the learning English you will approach an awesome abundance of the stimulation and will have the capacity to have a more prominent of theculture understanding, and the majority of the substance delivered on the web ( half ) is in English. So knowing English will permit you access to a mind blowing measure of data which may not be if not accessible ! Why the English is exceptionally significance for the Hotel Management, this is on the grounds that in lodging ordinary can see the distinctive sort of the voyager or the visitor need to expressed in the inn. Now and then a great deal of the explorer or visitor is originated from United Stated, United Kingdom, New Zealand, Canada, Australia, and the Ireland. In inn, consistently can see the a great deal of the general population is internet booking the room or the reservation. The greater part of the internet booking or the online reservation is utilizing the English, the staff of the inn will check or affirm have the individual web based booking or online reservation or not. Some of the time have some visitor is utilize the telephone to booking or reservation of the room, the visitor nearly is utilizing the English to booking or reservation the room. You should know the data, message or request from the visitor need to booking or reservation the room in your lodging. Can without much of a stretch to get the data, message and request of the distinctive sort of visitor this is on the grounds that our know the significance of English in inn administration and comprehend the English. In the event that our can't comprehend the English our can't get the data and back rub from the visitor, likewise our can't give the data and message about our lodging for the client, in light of the fact that can't comprehend or don't know how to talk the English to visitor. English is significance for an inn administration, this is on the grounds that you can without much of a stretch to get the data or the message from the vacationer or the explorer. Our likewise can without much of a stretch to utilizing the English to speak with the convey and can fulfill the request, need and needs from the distinctive sort of the client. This is on account of you comprehend what is the general population said to you so you can obviously to affirm the request, require and the needs. In the inn most time is utilizing the English to correspondence in light of the fact that the English is a universal or the official dialect on the planet, at some point some visitor need to utilizing the offices in the lodging, for example, the spa, the rec center, swimming pool, or different offices in an inn. Next, the English is imperative for us in inn administration this is on account of our can without much of a stretch or quicker to get or to get the data from the diverse sort of the visitor, so can undoubtedly to give the distinctive support of the visitor on the time or quick, the client can feel the more considerate from your. Additionally can build the picture or the name for your inn. Next, likewise can build the benefit of the inn. Next, the English is critical in inn administration is you can't confound the data, this is on the grounds that you comprehend and know the request, needs, and needs of the distinctive sort of client. What's more, you can without much of a stretch to demand and serve to client. CONCLUSION Conclusion, English is vital for us is effectively to correspondence with various sort of visitor. This is on account of the English is an imperative dialect on the planet and English additionally is a global and authority dialect for us. On the off chance that the high schooler staff in tourism industry or in lodging can impart well in English, the visitor will feel the staff in inn have great neighborly and give the great support of various sort of visitor. In this way, English is essential for adolescent staff in tourism industry or in inn. Presentation 2 What is an English, the English is a will be a dialect from the West Germanic dialect that was first talked in early madievel England and is presently a worldwide most widely used language. It is an official dialect of very nearly 60 sovereign states and the most regularly talked dialect in the sovereign states incorporate the United Kingdom, the United States, Canada, Australia, Ireland, New Zealand and various Caribbean countries. Why English is critical for us to speak with various sort of the general population, benefit for the other individual, get the message, data or the information from the other individual. To begin with, the English may not be the most talked dialect on the planet, however it is the official dialect in countless. It is evaluated that the quantity of individuals on the planet that utilization in English to convey all the time is 2 billion ! Next, English is the overwhelming business dialect and it needs to wind up just about a need for individuals to communicate in English on the off chance that they are to enter a worldwide workforce, examine from everywhere throughout the world demonstrates that cross-outskirt business correspondence is regularly directed in English. Its significance in the worldwide commercial center in this way can't be downplayed, learning English truly can change your life. Third is a large number of the world's best movies, books and music are distributed and delivered in English. In this manner by learning English you will approach an extraordinary abundance of amusement and will have the capacity to have a more prominent culturalunderstanding. Why have a few people working can't talk and can't comprehend the English from the distinctive visitor ask them. This is on account of, a few people working in the lodging isn't Malaysians all is originated from other nation for the case is Vietnam, Brunei, Philippine, Indonesia, and furthermore have some nation. Fundamental BODY I as of now get to the young people working in tourism industry and the inn. The name of the lodging I as of now get to is known as the Vistana Hotel. The motivation behind why the adolescents in tourism industry can't impart well in English. Since a few adolescents are working in tourism industry isn't Malaysians, all is originated from the abroad nation, so them can't unfit to impart well in English for the distinctive sort of the visitor. Have a ton of the reasons of the youngsters are working in tourism industry can't impart well in English. To begin with reason is the young people is despise, this is on account of the English have a ton of the vocabulary and the all vocabulary is have the a wide range of importance, the English effectively to confound and more troublesome than other dialect. The young people working in tourism industry and the inn them feel the English troublesome comprehend, this is on the grounds that the English vocabulary have a considerable measure of utilization and the importance. Next reason of the adolescents in tourism industry and the inn can't impart well in English reason is, apathetic to taking in the English since them exceptionally languid to learning or talk the English. This is on the grounds that them f>GET ANSWER