Case Study Questions
- Chapter 1 discusses the term knowledgeable employee. Define the term and explain whether the term applies to Lynn and Mark. Use specific examples.
- Using the nine-step decision-making system, a logical approach to problem solving, describe each step and how Lynn can apply the model to resolve her problem with Mark.
- Nonverbal communication is one component of communication. Explain nonverbal communication. What types of nonverbal communication did Mark exhibit? List the types, discuss the information, and explain the message these actions sent to Lynn. If you were Lynn, what type of nonverbal communication would you exhibit during this conversation and why?
- Identify, explain, and discuss two concepts, ideas, or theories from your textbook that could be applied to this situation. Identify possible reasons why this situation occurred, and the concepts, ideas, or theories that could be used to ensure the situation does not occur again (choose concepts that were not addressed in the first three questions).
conflict. The accompanying sections detail instances of how Canada accomplished their interests through unprejudiced nature. The main case of unprejudiced nature is Canada's treatment of the Suez emergency, which requires some foundation data. The contention started in July 1956 when Soviet upheld Egypt, held onto control and nationalized the channel. This had antagonistic monetary consequences for a significant part of the Western Bloc, just as Israel. Joined by the British and the French, Israeli military pushed into Egypt toward the Suez Canal in October of that year. The Suez emergency turned into a threatening standoff, with global security at stake. Canada's adherence to unprejudiced nature assumed a main job in de-raising the contention. Lester Pearson who at that point was the Canadian Secretary of State for External Affairs, suggested that a global peacekeeping power go about as a cushion between the rival sides. In the wake of being affirmed by the UN, Canada drove a United Nations Emergency Force to guarantee the two sides stayed independent. This took into account the two sides to pull back their troops without conceding rout, which enormously decreased the pressures. Lester Pearson later won a Nobel Peace Prize for his endeavors in intervening the Suez Crisis. All the more critically maybe, this served the Canadian national enthusiasm of decreasing Cold War strains without disturbing their present coalitions. Sadly, this was by all account not the only time Canada was called upon to be unprejudiced when it came to rough or conceivably fierce clash. As referenced, worldwide harmony and security lined up with the Canadian national intrigue. Through the Suez emergency, the world considered Canada to be being the genuine agent in the area. In this manner, if Canada somehow happened to be a significant supporter of worldwide harmony, and subsequently accomplish their national intrigue, they needed to stay unbiased to keep up "fair dealer" status. At the point when the 6 Day War started, which saw Israel dispatch pre-emptive negative marks against Egypt, Canada declined Israel's solicitation to send help. The mentioned help did not comprise of hostile weaponry; in any case, Canada stayed unprejudiced for the dread of being seen as favoring Israel. A related model rotates around atomic weapons. While Canada did not deliver atomic weapons for themselves, they were a main country in atomic innovation. To stay unprejudiced, Canada did not give either the Arab countries or Israel with atomic reactors. In either case, if Canada had favored one side, their worthwhile recognition as a genuine agent would be undermined. A last case of fairness shown by Canada exists in a choice to put the Canadian-Israeli international safe haven in Tel Aviv as opposed to Jerusalem. Putting the government office in Jerusalem would be seen globally as Canada legitimizing Israel's case such argumentative, blessed land. Before John Diefenbaker wound up Prime Minister, he communicated enthusiasm for moving the government office to Jerusalem. Confronting resistance from the administration, this move never happened as it was considered pointlessly dubious. Or maybe, External Affairs persuaded the possible PM that unprejudiced nature was the best approach.  Thus, Canada kept on adding to the harmony procedure as a viable arbiter through the UN. As observed through the different types of unbiasedness, Canada had the option to viably adjust its duty toward the Western Bloc, while all the while adding to the harmony procedure. Especially with the Suez Crisis, Canada decreased Cold War pressures wh>GET ANSWER