Identify typical challenges as well as proven best
practices within public service organizations. Using both course material and outside academic sources,
students are expected to compare and contrast theories of organizational processes and offer suggestions
for a best-practice model.

  1. Identify, explain and give examples of at least 3 typical challenges faced by public service organizations
  2. For each challenge, present a best practice model designed to address the challenge
  3. All examples and best practices must be supported by course materials and outside academic

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