Airlines allow customers to purchase tickets, select seats, and check in using mobile apps. How does this process differ from a check-in process at an airline ticket counter?
Sample solution
Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell.
In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.
God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.
Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.
To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.
References
Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.
Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies, 4(8), 487.
Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.
Sample Answer
Sample Answer
The check-in process at an airline ticket counter significantly differs from the process facilitated through mobile apps in several key areas, including convenience, efficiency, and customer experience. Below are the main distinctions between these two methods of check-in:
1. Convenience and Accessibility
– Mobile App Check-In: Customers can check in from anywhere using their smartphones or tablets. This allows them to complete the check-in process well before arriving at the airport, often as early as 24 hours before departure. Passengers can also select or change their seats and add baggage fees directly through the app.
– Ticket Counter Check-In: Passengers must physically go to the airport and stand in line at the ticket counter to check in. This process can be time-consuming, especially during peak travel times, as it requires waiting for an available agent.
2. Speed and Efficiency
– Mobile App Check-In: The mobile check-in process is generally faster. Once checked in, passengers can receive a digital boarding pass that they can store on their devices. This reduces the need for paper tickets and streamlines their journey through security and boarding.
– Ticket Counter Check-In: The ticket counter process can be slower due to potential delays caused by long lines, complex inquiries, or issues with other passengers. Agents may need to handle various tasks, such as baggage check-in, seat changes, and addressing customer concerns, leading to longer wait times.
3. Customer Interaction
– Mobile App Check-In: This method minimizes face-to-face interaction with airline staff. Customers may prefer this for its speed and efficiency but miss out on personalized service or assistance with complex travel needs.
– Ticket Counter Check-In: Passengers interacting with airline agents can receive immediate assistance for specific requests or problems, such as changing flights, handling special accommodations, or resolving baggage issues. This personal interaction can enhance customer satisfaction for those who require additional support.
4. Self-Service vs. Assisted Service
– Mobile App Check-In: This process promotes self-service, allowing customers to manage their travel experience independently. Users can easily access their itineraries, modify bookings, and receive notifications regarding flight status without needing an agent’s assistance.
– Ticket Counter Check-In: This method is more traditional and provides assisted service. Passengers relying on airline staff for guidance may feel more supported but could find the pace of service slower than they would prefer.
5. Technological Integration
– Mobile App Check-In: Airlines leverage technology to enhance user experience through features like real-time updates, loyalty program integration, and in-app purchases (e.g., upgrades, meals). Mobile apps often include features that allow customers to track their flights and receive notifications about gate changes or delays.
– Ticket Counter Check-In: While some ticket counters may have electronic kiosks for self-check-in, the process remains less integrated than mobile apps. Agents primarily manage all aspects of check-in without the advanced technological features that mobile applications provide.
Conclusion
In summary, the check-in process via mobile apps is characterized by convenience, efficiency, and self-service capabilities, allowing passengers to manage their travel seamlessly from their devices. In contrast, the traditional ticket counter check-in offers personal assistance but may involve longer wait times and less flexibility. The choice between these two methods ultimately depends on individual preferences regarding convenience and the level of support required during the travel experience.
