Prove for yourself that communication is both frequent and important by observing your interactions for a one-day period. Record every occasion in which you are involved in some sort of human communication.
Based on your findings, answer the following questions:

  1. What percentage of your working day is involved in communication?
  2. What percentage of time do you spend communicating in the following contexts: interpersonal, dyadic, small group, and public?
  3. What percentage of your communication is devoted to satisfying each of the following types of needs: physical, identity, social, and practical? (Note: you might try to satisfy more than one type at a time.)
  4. Based on your analysis, describe at least 5 ways you would like to communicate more effectively. For each item on your list, describe the following:
    Who is involved (e.g., my boss, my co-workers, my friends, etc.)?
    How you would like to communicate differently (e.g., act less defensive, speak up more, etc.)?

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