Conflict. Negotiation. Resolution

The Practice of Forgiveness and Reconciliation PDF file in the Files Section. To answer the questions, please do not use the exact words or examples from the textbook. Use own words and examples to summarize or paraphrase. Your responses should be comprehensive and accurate. Do not copy and paste from the textbook 1) What are the key elements of forgiveness? 2) What are the differences between forgiveness and reconciliation? 3) What is the role of memory in the forgiveness process? 4) Is forgiveness a decision or process? 5) Describe the three-step model of forgiveness by Layton (1999) 6) What makes apologies ineffective or inappropriate? 7) What are the characteristics of good public apologies? 8) Explain Shriver’s four strands of reconciliation.

Sample Solution