Delivery matrix

    This is a case study evaluation. Submit: (a) a value delivery matrix in question 1; (b) 1.5 – 2 pages (at least space-and-a-half, 12-point easy-to-read font, one-inch margins, etc.) case study evaluation covering the remaining questions. The work should be individually prepared. Assume the reader is familiar with the case, so there is no reason to repeat case facts. This summary must include definitive answers to the questions provided.