Effective communication for leaders

  Research a recent crisis a well-known organization has experienced. Use the concepts presented in the textbook and course materials to assess how the leaders communicated during the crisis situation. A successful submission will address these aspects of how the leaders handled the crisis: Did they take responsibility for the crisis? Did they build trust with stakeholders? Did they communicate a plan for resolving the crisis? Did the leader build trust or use expertise to persuade the audience? Was there a particular communication style used? What communication channels were utilized? Was there an example of a communication breakdown that can be explained? Was cross-cultural communication a component of the crisis at all?