Enhancing Communication Skills for Improved Employee Engagement
Develop a small training exercise in the form of a PowerPoint presentation. Review previous needs assessments and training observations conducted at your workplace to help identify one area for improvement that would benefit your organization. This training exercise does not need to be implemented but should include at least one deliverable that you could use during the training exercise. As you are reviewing your organization, consider employee engagement, systems and procedures, communication, resources, succession planning, and the culture within the organization. These are only suggestions for possible areas that could benefit from a training exercise.
Create an 8-10 slide PowerPoint presentation of your training exercise, with speaker notes, and include the following:
What are the overall goals for the training or the benefit to the selected organization?
What are two specific objectives for the training exercise?
What processes or procedures will change after the training has been completed?
Describe the strategies or actions involved in the training exercise to meet the established goals and objectives. What is the expected employee performance or application after the training? How will the strategies drive successful business results and improve employee performance?
How will the organization provide support to the current employees receiving this training? To new employees? How will the effectiveness of the training exercise be measured to confirm the anticipated improvement of employee performance?
Cite and reference a minimum of three scholarly sources with one being the textbook.
Training Exercise: Enhancing Communication Skills for Improved Employee Engagement
Slide 1: Introduction
Title: Enhancing Communication Skills for Improved Employee Engagement
Overview of the training exercise and its goals
Slide 2: Overall Goals and Benefits
Goal: To improve communication skills among employees
Benefit to the organization: Enhanced employee engagement leading to improved collaboration, productivity, and overall organizational performance
Slide 3: Specific Objectives
Objective 1: Develop active listening skills
Speaker notes: Participants will learn techniques to improve their listening skills, such as maintaining eye contact, paraphrasing, and avoiding distractions.
Objective 2: Enhance verbal and non-verbal communication
Speaker notes: Participants will develop effective communication techniques, including clarity, concise messaging, appropriate body language, and tone of voice.
Slide 4: Process and Procedure Changes
Speaker notes: After the training, employees are expected to apply their enhanced communication skills in various settings, such as team meetings, client interactions, and internal collaborations. This will result in clearer communication, reduced misunderstandings, and improved coordination.
Slide 5: Training Strategies and Actions
Strategy 1: Interactive workshops and role-playing exercises
Speaker notes: Engage participants in hands-on activities to practice active listening and effective communication techniques. Provide real-life scenarios for role-playing to simulate workplace situations.
Strategy 2: Communication style assessments
Speaker notes: Conduct assessments to identify individual communication styles and provide personalized feedback. This helps participants understand their strengths and areas for improvement.
Slide 6: Expected Employee Performance and Application
Speaker notes: After the training, employees are expected to demonstrate improved communication skills by actively listening, expressing ideas clearly, using appropriate body language, and adapting communication styles to different situations. This will lead to increased engagement, better collaboration, and more effective problem-solving.
Slide 7: Support for Employees
Support for current employees:
Provide access to additional resources such as online courses, articles, or books on effective communication.
Encourage ongoing practice and feedback through coaching or mentoring programs.
Support for new employees:
Incorporate communication skills training into the onboarding process.
Assign mentors or coaches to assist new employees in applying their newly acquired communication skills.
Slide 8: Measurement of Training Effectiveness
Speaker notes: The effectiveness of the training exercise will be measured through:
Pre- and post-training assessments to evaluate improvements in participants’ communication skills.
Surveys or feedback forms to gather employees’ perceptions of changes in communication within the organization.
Analysis of key performance indicators related to employee engagement, teamwork, and productivity.
Slide 9: Conclusion
Recap of the training exercise and its anticipated benefits to the organization
Slide 10: References
List of scholarly sources (minimum of three) with proper citations