‘essential commercial interests’

The Act has confined the scope of ‘essential commercial interests’ to preserving ‘[t]he effective operation of the buildings’, which, inter alia, includes ‘the right of employees to enjoy…a working environment free from overtly aggressive or demeaning conduct.’ According to its plain meaning, overtly aggressive may be defined as ‘openly’ ‘[r]eady or likely to attack or confront’ or ‘[b]ehaving or done in a determined and forceful way.’ The term ‘demeaning’ means ‘[c]ausing someone to lose their dignity and the respect of others.’