What are the experiences, views and learnings of the leaders/managers and other staff with similar improvement roles who implement, lead, manage, facilitate or involved in conducting quality improvement
Sample solution
Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell.
In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.
God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.
Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.
To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.
References
Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.
Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies, 4(8), 487.
Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.
Sample Answer
Sample Answer
Experiences, Views, and Learnings of Leaders and Staff in Quality Improvement Roles
Quality improvement (QI) in organizations, particularly in healthcare and other service sectors, requires the concerted effort of leaders, managers, and staff. Each group brings unique perspectives, experiences, and learnings to the QI process. This essay will explore their respective roles, the challenges they face, and the insights they gain through their involvement in quality improvement initiatives.
Experiences of Leaders and Managers
1. Strategic Vision and Direction
Leaders and managers are often tasked with setting the strategic vision for quality improvement. They play a pivotal role in defining goals, allocating resources, and establishing performance metrics. Their experiences often involve navigating organizational politics and securing buy-in from various stakeholders.
2. Change Management
Implementing QI initiatives necessitates change management skills. Leaders face the challenge of overcoming resistance to change, which may arise from staff apprehension or entrenched organizational cultures. Many leaders report that effective communication and involving staff in the planning process are key strategies for fostering a positive response to change.
3. Training and Development
Leaders recognize the importance of training staff on QI methodologies, such as Plan-Do-Study-Act (PDSA) cycles and Lean principles. Their experiences suggest that ongoing education and support empower employees to contribute effectively to QI efforts.
Views of Staff Involved in Quality Improvement
1. Empowerment and Engagement
Staff members involved in QI initiatives often express feelings of empowerment when they are given the opportunity to contribute to process improvements. Their views highlight the significance of inclusivity in decision-making, which fosters a sense of ownership over the outcomes.
2. Interdisciplinary Collaboration
Many staff members appreciate the collaborative aspect of QI projects. Working alongside colleagues from different departments encourages knowledge sharing and fosters a culture of teamwork. This interdisciplinary approach often leads to more comprehensive solutions to complex problems.
3. Challenges and Frustrations
Despite positive experiences, staff may face challenges such as time constraints and competing priorities that hinder their ability to engage fully in QI efforts. Frustration can arise when organizational systems do not support the changes being proposed, leading to a disconnect between initiatives and actual practice.
Learnings from Quality Improvement Experiences
1. Data-Driven Decision Making
A common learning among leaders and staff is the importance of data in driving quality improvement efforts. Collecting and analyzing data allows teams to identify areas for improvement, measure progress, and make informed decisions.
2. Continuous Learning Culture
Both leaders and staff recognize that quality improvement is an ongoing process rather than a one-time project. Embracing a continuous learning culture encourages organizations to adapt to changing needs and maintain a focus on excellence.
3. Patient-Centered Focus
In healthcare settings, leaders and staff alike emphasize the necessity of maintaining a patient-centered approach in all QI initiatives. Understanding patient needs and experiences leads to more effective improvements that enhance care quality and outcomes.
Conclusion
The experiences, views, and learnings of leaders, managers, and staff involved in quality improvement reveal a complex interplay of strategic vision, collaboration, empowerment, and ongoing learning. While challenges exist, the collective effort towards enhancing quality leads to significant benefits for organizations, employees, and ultimately, the individuals they serve. By fostering a culture of quality improvement that values contributions from all levels of the organization, leaders can ensure sustainable advancements in service delivery.
