Handling a situation ethically and effectively.

You are the manager of imaging and your lead ct tech refuses to do a head ct on a 18yr old male who presents with head trauma due to drunk driving and hitting and killing a mother and her 7yr old daughter, the lead ct feels he is getting what he deserved and there is not another ct on duty. The lead ct tech has worked here over 20yrs and is respected and looked up to by other staff and you have never had a problem out of her before. How would you effectively and ethically handle this situation?

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