Health Care Operations Management

  1. Discuss the main sources of high costs in U.S. healthcare today.
  2. Read the following editorial by Drs. Boyer and Pronovost:

Boyer, K., & Pronovost, P. (2010). What medicine can teach operations: What operations can teach medicine. Journal of Operations Management, 28, 367–371. Select one of the topics they discussed on what operations can teach medicine (culture, standardization, value stream mapping, measurement, or supply chain perspective). Discuss what the authors believe operations management can contribute to healthcare and if you agree or disagree. Support your answers.

  1. Go to these two websites:
    and (b)
    Do you agree that increasing quality is the best way to decrease cost?

Sample Solution