HSOs are integrated systems that operate to promote the delivery of health care services.

HSOs are integrated systems that operate to promote the delivery of health care services. That is, HSOs are composed of multiple departments that are intrinsically linked across the health care delivery process. To that end, the processes that occur within HSOs take considerable input from the environment or multiple stakeholders to modify, contribute to, and define how health care should be delivered or practiced. However, it is possible that, at times, the processes that make up the HSO are not in themselves effective and efficient in delivering health care. Therefore, how might health care administrators approach the different systems that comprise HSOs and the system of the HSO itself to contribute to potential areas of improvement?

This week, you examine systems theories as they relate to management in HSOs. You consider the role of leadership for promoting improvement initiatives in HSOs and evaluate which leadership approaches are most appropriate for initiating improvement. You also analyze current improvement initiatives in different HSOs.

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