Part One.True/False: State whether the following statement is true or false and provide a brief substantive explanation to justify your answer (you must do more than simply re-state the question in the affirmative or negative).

1. The process employed to select employees is essentially the same regardless of industry or organization.

2. Laws related to equal employment opportunity have an impact on the kinds of information an
organization can collect from prospective employees during the hiring process from applications and interviews through making an offer.
3. If an organization seeks to hire employees of a certain type to fulfill its preferred branding and
image, it may request information regarding an applicant’s race, nationality and marital status, provided it explains the purpose for doing so.

4. Employers use of non-directive interviews typically result in the most successful hires.

5. Supervisors typically make the final hiring decision by selecting from a pool of candidates.

6. The design of a training program begins with the identification of available resources to conduct
the training.

7. Training is most effective when the objectives of the training are measurable.
8. An experiential program is a type of internship used to instruct new student employees.
9. Training is most effective when all of the material to be covered is presented straight through in a
linear fashion.

10. The process of sending employees directly into communities where they have to interact with
persons from different cultures, races, and nationalities is known as cultural immersion.

11. Most jobs of today and the future are likely to be considered protean – static and focused on a
particular aspect of the organization’s objectives and mission to ensure greater efficiency.

12. The Myers-Briggs test is very popular because there is ample evidence that the results of the
type indicator are closely correlated with success on the job.
13. Most employee development occurs through formal education programs.

14. Job rotation is typically employed to remove ineffective employees from positions of authority
and provide them with training in areas that may be more suitable.

15. Succession planning focuses on identifying low-cost replacements for more experienced, and
therefore more expensive, retiring employees.

16. Incentive pay influences employee performance because the amount paid is directly linked to
certain predefined behaviors or outcomes.

17. A merit pay system provides permanent salary increases based on ratings and performance

18. Linking incentives to the organization’s profits or stock price exposes employees to a high
degree of risk.

19. In order to ensure success and avoid heightened levels of suspicion and jealousy among staff,
details regarding an incentive plan should not be disclosed to employees.

20. Incentive pay for executives lays the groundwork for significant ethical issues.

Part Two.Essay Questions: answer the following questions in your own words (approximately 50-100 words).
1. Why are drug tests a controversial component of the personnel selection process? What are some of the ways in which organizations can avoid problems associated with drug testing?

2. What should managers do to support training?

3. What is 360-degree feedback? What are its advantages and disadvantages?

4. What are the advantages and disadvantages of a merit pay system?



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