Increased integration of technology

choose ONE of the following three options listed below.

Option 1:
Increased integration of technology was a necessary response to the coronavirus (COVID-19) pandemic in order to achieve social distancing and minimise contact between individuals in hospitality settings. Innovative technologies used to mitigate the impact of the pandemic include accessing digital menus via QR codes, contactless payments, and online / in-app ordering. This research aims to examine what impact the use of technology in service delivery has on the customer experience in a hospitality setting.

Option 2:
Tourism can bring many benefits to a destination. However, overtourism is a relatively new term that refers to destinations such as Venice, Barcelona, Edinburgh and Machu Picchu, where the excessive number of tourists visiting the area has a negative impact on local residents. The aim of this research is to explore the negative socio-cultural or economic impacts of overtourism on local residents during peak times.

Option 3:
The hospitality sector has been significantly impacted by the recent COVID-19 pandemic. This research seeks to explore what innovative strategies can be adopted to revive the hospitality sector in Nepal, as it recovers from the COVID-19 pandemic.

Sample Solution