Read the Lessons content on Listening for Success.
By this assignment, you should also have read Chapter 11 in the Marchewka text, and the Lessons content on change and conflict management.
Your assignment is to listen to another person speak about a subject important to THEM. You are to use the Good Listening habits discussed in lecture and summarized in Lessons. You are to write about your experience in a minimum 2-page paper.
Here is additional information to guide your effort and to provide an outline for your paper.
1. Select a person. A good person to select is someone with whom you already have a relationship, such as a spouse, close friend, classmate, or co-worker. It is probably best not to select someone in the class because they are already familiar with the assignment. It is okay to say that this is a class assignment to the subject, but it is not absolutely necessary.
2. Select a subject. For the subject, I am giving you two choices. Choose one.
a. Ask the person to discuss a major change in their life, either positive or negative. Use the attached Extend Your Knowledge (EYK) Question 1 for guidance in how to approach the person with questions. OR….
b. Have the person talk about something important to THEM. Their choice. Examples are a problem at work, a relationship/dating problem, a problem getting their child to do something, worried about getting fired, a health issue for themselves or a loved one, dealing with someone at work who harasses them about politics (pro or against Trump), worried about failing a class.
Whether you choose (a) or (b), the important thing is that you want the person to “open up” about this subject.
3. Use the Listening skills. Take in all the cues, don’t interrupt, don’t swap a story, don’t solve their problem, and repeat back. Be conscious of your using the skills.
4. Results. How did the other person do? Did they respond positively to your approach? How did they seem emotionally satisfied (or not) about the experience? Is your relationship with the other person better as a result?
Write in your paper how you did. Tell me about the person, the subject, how you think you did on the listening skills, and the results.
You are to be graded on being complete and specific on the writeup, NOT on how well you did as a listener. The value of the assignment is your practicing how to listen.
Good luck, listeners!
Turn in your solution as an MS-Word attachment with your name and J-number at the top. 12-point Times New Roman. Double spaced.
Here are some responses I made to students who did not do well:
Good person-subject (friend-career aspirations). But, you did not even talk about your effort at listening-at all! The only place the word “listening” even appears is in the paper’s title. Woeful! (5/20)
Good person-subject, and you got him to open up, as you told his story. But, you did not say what listening skills you used and gave very little results. You needed more discussion in parts 3 and 4. (10/20)
Your report was a list of historical facts of his story, not a story of your listening to him. You offered very little evidence of your use of listening skills, and not enough analysis of results. (8/20)
Good person-subject. Emotional content. You told the story in detail. You did not say what you did to listen, though. You made it more about change management, and so there was little or nothing on listening skills, your use of them and how they responded emotionally to your listening approach. You need more on parts 3 and 4, although the change material was good. (15/20)
Your analysis is too short and vague. You did not say enough about the listening skills you used and how you think you did. You gave us his reaction to his own story, not to your listening.
Distributed: Mon, 5 Dec 2016 'The association asset administration might be characterized as the sythesis of individuals and devices in any association for the fulfillment of the authoritative objectives.' The association asset administration in star bucks organization has accomplished more prominent statures by arranging, sorting out and controlling the assets accessible inside the association to accomplish its objectives. Starbucks is outstanding amongst other known and quickest developing organizations on the planet. Set up in 1971, in Seattle, the organization developed gradually at first, however extended quickly in the late 1980s and the 1990s. By the mid 2000s, the quantity of outlets came to around 3000 from 9000 outlets . It was generally trusted that the organization's prosperity and fast development could be ascribed to a great extent to its submitted and persuaded workforce. This guaranteed workers stayed propelled, and Starbucks had a generally low representative turnover Be that as it may, in the mid 2000s, the organization confronted the test of finding and holding the correct number and sort of workers to man its future development. In January 2005, when Starbucks Coffee Company (Starbucks) was set second among vast organizations in the Fortune "Best Companies to Work For" review Despite the way that representatives, particularly those on the cutting edge, are basic to the accomplishment of retail organizations, most organizations don't have a solid association with their representatives, and therefore experience the ill effects of a high rate of worker turnover (In the mid 2000s, representative turnover in the retail business was around 200 percent). In this situation, Starbucks emerged for its representative well disposed approaches and strong work culture. The organization was particularly noted for the augmentation of its advantages program to low maintenance specialists – something that relatively few different organizations advertised. Accordingly, Starbucks representatives were among the most gainful in the business and the organization had a generally low worker turnover. In any case, by the mid 2000s, three conceivable issues must be considered – would the organization have the capacity to help its staff with a similar dimension of advantages later on, given the extensive increment in the quantity of representatives; would the organization have the capacity to hold workers on the off chance that it made any move to bring down its human asset costs by eliminating benefits; and would Starbucks have the capacity to keep up its little organization culture, a vital component in its past development. Starbucks acknowledged at an opportune time that propelled and submitted HR were the way to the accomplishment of a retail business. Consequently the organization took incredible consideration in choosing the correct sort of individuals and attempted to hold them. Starbucks' enlistment witticism was "To have the ideal individuals employing the correct individuals." Starbucks procured individuals for characteristics like flexibility, reliability and the capacity to work in a group. The organization frequently expressed the characteristics that it searched for in representatives forthright in its activity postings, which enabled forthcoming workers to self-select themselves to a specific degree. Having chosen the correct sort of individuals, Starbucks put resources into preparing them in the abilities they would require to play out their employments proficiently. Starbucks was one of only a handful couple of retail organizations to put extensively in representative preparing and give complete preparing to all classes of workers, including part-clocks… Investigators said that Starbucks greatest test in the mid 2000s is guarantee that the organization's picture as a constructive boss endure its fast development program, and to locate the correct sort of individuals in the correct numbers to help these extension designs. Considering the rate at which the organization was extending, investigators pondered whether Starbucks would have the capacity to hold its soul notwithstanding when it multiplied or tripled its size. By the mid 2000s, the organization started to give hints that its liberal approaches and high human asset costs were considering its money related quality. In spite of the fact that the organization did not uncover the sum it spent on representatives, it said that it spent more on them than it did on publicizing, which remained at $68.3 million in monetary 2004. That the organization was discovering its human asset costs oppressive was reflected in the way that it affected an expansion of 11 pennies on its refreshment costs in mid-2004. Examiners pondered whether the organization's cost issues could be met by a cost increment, as clients officially paid a premium for Starbucks drinks. Then again, it would not be simple for the organization to eliminate benefits, as it could result in a noteworthy resolve issue inside the organization. A key HR plan spreads out the means that an association will take to guarantee that it has the correct number of representatives with the correct aptitudes in the correct spots at the correct occasions. HR chiefs start by dissecting the organization's central goal, targets, and procedures. Starbucks' goals, for instance, incorporate the craving to "grow energetically fulfilled clients" and also to encourage a situation in which representatives treat the two clients and each other with deference. In this way, the association's HR supervisors search for individuals who are "versatile, self-inspired, energetic, innovative colleagues Employment Analysis To build up a HR plan, HR administrators should clearly be proficient about the occupations that the association needs performed. They sort out data about a given occupation by playing out an occupation investigation work examination Identification of the errands, duties, and aptitudes of a vocation, and additionally the information and capacities expected to perform it. to recognize the errands, duties, and aptitudes that it involves, and in addition the information and capacities expected to perform it. Supervisors likewise utilize the data gathered for the activity investigation to get ready two records: •A set of working responsibilities expected set of responsibilities Outline of the obligations and obligations of a position., which records the obligations and duties of a position •A work specificationjob specificationDetailed rundown of the capabilities expected to play out an occupation, including required aptitudes, information, and capacities., which records the capabilities—aptitudes, learning, and capacities—expected to play out the activity Preparing Customary preparing to the stuff was the most critical key to the achievement of the organization the representatives were on a standard learning of the most recent supplies utilized in the organization. The organization spends heaps of total on preparing of representatives. This Mkes the representatives more proficient and successful in their errands.>GET ANSWER