Watch How to Negotiate Better—Project Management Training (Links to an external site.).
Review the Project Management Case Study—Logistics Service Improvement Project PDF.
This week, as the project manager for International Logistics Services, you are starting to form the project
team. An employee who works on the loading dock recently earned the Project Management Institute’s
Certified Associate Project Manager (CAPM) designation. The employee wants to join your project team.
However, the loading dock supervisor has not approved this assignment. The loading dock supervisor
indicated that resources on the loading dock are already constrained and has expressed a lack of support to
change the way warehouse is run.
Develop a negotiation strategy to obtain the loading dock supervisor’s cooperation with your project and
specifically to assign the employee to the project team.

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