Nonconformity

  What is nonconformity, and how might this impact processes in health services organizations? As you have examined in this course, the technique of SPC is useful in determining which processes are in control and which ones are failing or not achieving desired and necessary results. C and u charts are appropriate for determining nonconformities and in assessing SPC for attribute variables. In order to ensure quality in a health services organization, determining where nonconformities may occur is useful in maximizing effective health care delivery. For this Discussion, review the resources for this week regarding these control charts. Then reflect on how your organization or one with which you are familiar might use the control chart to evaluate whether a process is in control.