To be used for all types of assessment and provided to students at the start of the module.
Information provided should be compatible with the detail contained in the approved module specification although may contain more information for clarity.
Module title Operations and Information Management
Assessment title Assignment 1
Weighting within module This assessment is worth 50% of the overall module mark.
Submission deadline date and time 27th of November 16.00pm
Module Leader/Assessment set by
Dr Kostas Chaldoupis, Room 611, Maxwell Building, email:
How to submit
You should submit your final assessment for grading no later than 16:00 on the submission deadline. Your final assessment should be uploaded via Final Version [Not the Draft] site ‘TurnitIn’ on the L7 Operations and Information Management Blackboard site.
Assessment task details and instructions
Different manufacturing processes have different strengths and weaknesses as some are best suited to making small numbers of customized products, while others excel at producing large volumes of standard item. Companies must therefore carefully consider the strengths and weaknesses of different processes and make appropriate decisions as part of their overall business strategy not just in relation to the right equipment but also to include people, facilities and physical layouts and information systems (Bozarth and Handfield, p. 55). Consequently, an ideal manufacturing system must be flexible and yet efficient, with low unit production costs.
Based on the above, you are asked to take as an example a product or a service from an industry that you are familiar with (e.g., food, technology, healthcare, retail, services, automotive), and critically:
i. Examine the current process design of that product or service in alliance with the 4 vs model and illustrate the operational process by using either a Flow Chart or Value Stream Map technique.
ii. Discuss how implementation of Lean Principles and Just -in- time (JIT) manufacturing may assist in achieving a more flexible and yet efficient process design. Justify your answer by referring to the 5 Performances model.
Please follow a report format. Therefore, you should have a title page, contents page, sections and sub sections, page numbers, appendix section etc. Please note if you are uncertain on how to present and structure a report then visit the university library and ask for assistance. Please do use diagrams, illustrations, tables, graphics etc. wherever these are helpful, and remember that these do not count towards your word limit. If you do use these, please do not put them in the appendices if they are part of your discussion. Appendices are the appropriate places to put supporting material, however, remember if the reader is satisfied with the main points of your discussion; the supporting information within the appendices may not even be reviewed.
Please try to use theory explicitly at all stages, but do not spend too much time describing a theory. While you must be explicit about the theories, models, techniques etc. that you use, you can assume that the reader is familiar with them. What the reader requires is evidence of your ability to understand and apply the theory and learn from in order to support the development of your findings and/or ideas.
You must cite all sources on which you have relied, for example textbooks, journal articles, web pages etc. using the Harvard Bibliographic referencing system. If you do not cite all sources, then you may be accused of plagiarism, and that may endanger your success in passing the module. If you are in any doubt about how to reference your work, please obtain guidance from the library and/or your academic librarian(s) for this module.
You will also need to take the following into account when completing your assignment:
• Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?)
• Establishment of relevant theory
• Allocation of credit and sources used (have I included references and citations to the material I have used?)
• Clarity of argument
• Overall report presentation including spelling and grammar
• Adherence to nominated word limit (+/- 10%)
• Word processed (letter size 12, times new roman, 1.5 space), fully referenced (Harvard Referencing System)
Assessed intended learning outcomes
On successful completion of this assessment, you will be able to:
Knowledge and Understanding
- Critically analyse the theory, concepts and models of operations management and demonstrate an understanding of the importance of operations management in global organisations.
- Analyse and critically evaluate the ways in which operations are adapted in view of specific market culture and customer requirements, and the role and importance of operational excellence in various aspects of competitive advantage.
- Justify the value of understanding, measuring, reducing and preventing quality costs and understand the application of basic planning & control techniques.
- Use the basic tools and techniques to plan and improve all aspects of the operations function and understand the application of the control systems that can be used for operations management in a wide variety of environments.
Practical, Professional or Subject Specific Skills
- Leads by example – as high levels of self-awareness, emotional and social intelligence, empathy and compassion, and able to identify mental well-being in others. Work collaboratively enabling empowerment and delegation – acts with humility and authenticity, is credible, confident and resilient.
- Judgement and Challenge – Takes personal accountability aligned to clear values. Demonstrates flexibility and willingness to challenge when making decisions and solving problems – instils confidence demonstrating honesty, integrity, openness, and trust.
- Courage & Curiosity – is confident and brave, willing to innovate, seeks new ideas and looks for contingencies. Manages complexity and ambiguity, comfortable in uncertainty, and is pragmatic.
- Valuing Difference – engaging with all, is ethical and demonstrates inclusivity, recognising diversity, championing, and enabling cultural inclusion. Empowers and motivates to inspire and support others.
- Professional Reflects on own performance, demonstrates professional standards in relation behaviour and ongoing development. Advocates the use of good practice within and outside the organisation.
Transferable Skills and other Attributes
- Identify and utilise appropriate methods for collecting and analysing data related to operations management issues.
- Locate, summarise and synthesise a range of information from published literature and electronic sources on operations management.
- Use and evaluate a variety of tools for improving organisational performance
- Manage effectively their own time and learning.
- Improve their research skills, and data analysis and presentation. Manage their time to meet deadlines in both group discussions and in preparation of in-class activities.
Text see of this paper: This page of the exposition has 5598 words. Download the full form above. Web-based media and innovation assume a huge part in everyone's lives. It has changed the world we live in, from various perspectives. One being the design business. This has been affected by the ascent of bloggers and online media influencers who have made web-based media a vocation and showcasing system. One significant stage is Instagram. This has helped brands and bloggers advance items and ways of life that will speak to a wide crowd and lure clients which benefits the brand as well as the "business" of the blogger. Online media has directly affected computerized work and customer culture as it has given a stage to perceive what is wanted by a group of people and what there are holes on the lookout for. There has likewise been an improvement in self-perception and how bodies that separate from the standard isn't investigated any longer however is acknowledged and lauded. For ladies, the stick flimsy barbie doll body type isn't the pattern any longer and thrilling bodies are more sensible and normal in contemporary western culture. Online media has given a vibe decent assistance to society as individuals feel more acknowledged and sure for what their identity is. I will be investigating the amount of an effect online media has truly had on a wide range of parts of the design business including self-perception, showcasing, acknowledgment inside society and the ascent of bloggers and influencers. I chose to explore a high-road brand and a high-road, online retailer to check whether how they used web-based media varied. The very good quality brand I picked was Burberry as they are intensely publicized by big names all through their missions. I at that point decided to explore Pretty Little Thing as my high-road brand as they utilize web-based media influencers and bloggers to advance their items a great deal in their image. I picked the two brands on the grounds that despite the fact that their items and customers might be totally different, they actually have likenesses in the manner in which they work. The reason for this examination is to investigate the effect that online media is having on the design business. The purpose behind my advantage in this theme is that I have grown up with the advancement of online media and have consistently been keen on design, thusly I needed to perceive how the two affected one another. I will investigate any proof I find to check whether there have been many direct consequences for the design business. Regarding the scope of material that I figured out how to discover, there is a few articles and insightful sources that have glanced in to the progressions that web-based media has had on the style business. The information in these sources was gathered by scholars and sociologists who have done their own essential examination on these online media stages and have assembled the discoveries themselves. This is the equivalent for the articles that I found as they had mentioned their own objective facts on what is via online media. These examinations don't all give direct proof, yet all identify with the topics that I am investigating and permit space for suspicions. I investigated the primary topics that I recognized while doing my examination: showcasing and web-based media, self-perception and bloggers which would all be able to identify with the effect that web-based media has had on the style business. The proof that I found in these sources corresponds well with what I found while doing my own examination of online media and various brands profiles. The main impediments that a portion of the proof may have are that they depend on closely-held conviction instead of actuality. For additional examination I might want to discover more figures to harden and affirm the discoveries about online media. Part ONE: Social Media. Instagram is one of the most utilized and compelling web-based media stages in regular daily existence and in the design business. It is an application where individuals can transfer their own photos and decide to follow companions, patterns, influencers and even brands. This application has been investigated by numerous individuals regarding how it is utilized for advertising and the impacts it has on self-perception. The effect it has had has been huge as "Late figures show that Instagram alone has a huge portion of presents that have a place on the style classification." (Khamhampati, 2014), the ascent of society's premium in others' lives has helped brands since they work by scattering crafted by making and drawing in with pictures into customers regular daily existences. The up ascent of the style blogger and social influencer as a work and vocation has majorly affected design and the business by and large. The influencers have carried another perspective to online media where individuals need to perceive what individuals are doing, what they are wearing and what make-up they should utilize at this moment. Online media is currently exceptionally well known. Style online journals have become a colossal effect on the present youth and the design business. In later years YouTube has developed and 'vlogging' has gotten more famous. "The expanding inescapability of web-based media and computerized innovation has dramatically affected the design business and work inside style." (Arriagada, 2016.) One effect that online media has had on the style business is that social influencers asylum had the option to advance brands and make them more famous by speaking to their crowd, permitting patterns, marks and even exercises to be advanced over a more extensive crowd. Online journals are the new editors and Instagram is viewed as the new runways where individuals will go to discover design motivation consistently. Wessingers (2007) found that "before Instagram had committed publicizing apparatuses they worked with influencers and shoppers to flow pictures of their bodies, lives and social practices." thusly prior to publishing content to a blog and vlogging turned into an employment these pictures and posts where part of the advanced work that happens via online media as these influencers would not have been getting paid however would have still been advancing brands and their items. This features how publishing content to a blog and online media have changed lately. YouTubers, for example, Shani Grimmond, Lydia Elise Millen, Sophia Tuxford and Cinzia Zullo are greatly affecting little youngsters and teaching them pretty much all the current unquestionable requirements and in any event, remaining in as the sort of 'elder sibling' on the web for heaps of youngsters. The vloggers show their pamper ways of life with all the best items, garments and occasions. "Another fragment of business people design bloggers-is using the advanced advances, for example, websites and web-based media, to change their own lives and style into online organizations." (Findlay, 2015.) The improvement of a vocation on Instagram has indicated how significant web-based media can be for brands with regards to publicizing and drawing in clients. Utilizing these influencers who identify with a crowd of people cause the brand to appear to be relatable and cause the blogger way of life to appear to be reachable in the event that you purchase the results of the brand. Another improvement for online media influencers is the free excursions away that they are taken on for new item deliveries or advancements. As of late high road and top of the line brands have been going on these influencers on extravagance outings, which can incorporate the Maldives, Ibiza and Coachella celebration in LA. These excursions are a decent path for brands to advance their new items and show that all the best and well known bloggers are utilizing and supporting them. The style business must conquer numerous difficulties constantly, yet an ongoing test is innovation and staying aware of the consistent interest of web-based media stages. Online retailers and quick style have brought about the consistent concern for brands ensuring they are continually conveying their novel thoughts accurately to guarantee that the crowd is intrigued and locked in. Burt and Sparks (2003) found that "as a consistently advancing business sector, the enlarging of purchaser interest and changing customer desires has escalated this cycle, which means retailers ought to be urged to think outside the customary boxes in meeting the progressions of buyers' conduct that these movements have brought". For these brands to guarantee that they are pulling in their crowd and clients they should participate in exploration to perceive what a specific crowd's inclinations are and what requests to them, so they can gracefully the items they need and want. Regarding crowd work, it assumes an enormous part in having the option to sell regardless of how large or little a brand is. "any endeavor to place exercises of social utilization into political economy ought to be finished with the expectation of dodging the impasses of those past discussions" (Schiller,1996; Peck 2006). This shows that the gracefully and request hypothesis should be met to have a fruitful brand, so making items that will be utilized by these influencers and afterward publicized to a crowd of people will end up being effective. "Web-based media sources, for example, Facebook, YouTube and Twitter furnish online sponsors with better approaches to assemble long haul associations with purchasers in a manner that is drawing in and focused on." (Chen and Haley, 2010.) The significance of building a relationship with an intended interest group is so they can stay faithful and consistently be keen on the most recent items that are accessible. The crowd will feel an individual association with the brand and will feel like the brand is concocting items that will profit the crowd and will fill the ideal hole on the lookout. Online media has numerous methods of supporting brands with commercial and one way would be through the association of the crowd. This is alluded to as crowd work which is the point at which a group of people is viewed as laborers instead of purchasers. This hypothesis is fruitful on the grounds that the crowd will advance brands that they like through highlights via online media stages like hashtags or labels. These highlights are an advantage for brands since it is free work and publicizing, implying that on the off chance that they produce what a market needs, at that point it will normally be elevated and shared to>GET ANSWER