Select an organization in the service sector, for example insurance companies, banks and conduct desk
and/or Internet research on the organisation, together with an analysis of relevant academic books and
journals:
• To discuss the impact of IT in helping businesses to enhance their operations.
• On the importance of ethical and social issues, which are increasingly becoming significant in the
virtual world. Identify and discuss at least three issues to run businesses efficiently.
• To identify and discuss different types of computer networks with their impact on businesses.
• To discuss the impact of Artificial Intelligence (AI) in enhancing their businesses.
Support your analysis with a discussion of the potential benefits and drawbacks of your chosen company
investing in Information Technology.
Sample Solution