Textbook:-
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behaviour: Improving performance and commitment in the workplace (6th ed). Burr Ridge, IL: McGraw-Hill Irwin.
Case Study: -
Case: PwC
Please read the case “PwC†from Chapter 3 “Organizational Commitment†Page: - 83 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (6th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019) and Answer the following Questions:
- Compare the findings described above for Millennials to your own views on Millennial characteristics. What surprises you about the findings? What doesn't surprise you?
- If you think about the three types of commitment—affective, continuance, and normative—which do you think is most changed among Millennials (or twenty-somethings)? In what way?
- Consider all the initiatives and programs PwC uses to inspire employee loyalty. Do most of those seek to “move the needle†on affective commitment, continuance commitment, or normative commitment?
Read Chapter 3 “organizational commitment†Carefully and then give your answers on the basis of your understanding.
- Which type of organizational commitment (affective, continuance, or normative) do you think is most important to the majority of employees? Which do you think is most important to you?
Sample Solution