Performance management

Why DineEquity’s CEO Julia A. Stewart Manages Like a Teacher (pp. 262-263):
What elements of the performance management cycle in Figure 9-1 are evident in Stewart’s comments?
Is Julia Stewart a good role model for how to generate employee engagement and motivate the employees in her company’s restaurants. Explain.
In terms of Thomas’s four building blocks in Figure 9-3, how would you rate Stewart’s teaching style of management for generating intrinsic motivation in her employees? Explain.
What role does positive reinforcement play in this case? Do you think Stewart uses it effectively? Explain.
What would be the favorable or unfavorable factors in working for Stewart as a restaurant manager based on her leadership style?

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