Performing a heuristic evaluation

Select a portion of the Website that you have been assigned that you are interested in.

You are to perform a heuristic evaluation of that Website or product. You are required to use Nielsen’s 10 heuristics for this assignment, available online at:

To guide you in your complete analysis of the usability analysis, you are required to identify at least one scenario that reflects how a user is likely to use your Website or product in real-life. Try and replicate the user experience as part of the study heuristic evaluation.

This can be very general — if you were evaluating a hotel or airline website, for example, you might think about someone trying to cash in all their frequent “traveler” points, or someone trying to trade in their points as part of a transaction. Your goal here is to develop a basic scenario that will guide your heuristic evaluation.

Sample Solution