INTRODUCTION
As an organizational leader, one of your primary roles is establishing programs and policies that ensure the
organization operates under ethical considerations and legal mandates. This responsibility includes informing
employees of the organization’s code of ethics, communicating the code of ethics, providing training, and
ensuring that operational aspects are administered in a legal and ethical manner.
You will assume the role of a leader and decide what strategies you will use to develop a strong organizational
ethical climate. In your position as a leader, you will need to identify primary and secondary stakeholders and
satisfy their concerns, understand the organization’s ethical standing, and develop an ethics training program.
SCENARIO
You are a business manager of Paradigm Toys, a publicly held company that is a retailer and manufacturer of
children’s toys. The board of directors has asked you to conduct an ethics audit of the company and report to
the board if you find the need for ethics training.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of the submission and no
more than a 10% match to any one individual source can be directly quoted or closely paraphrased from
sources, even if cited correctly. The originality report that is provided when you submit your task can be used
as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will
be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect.
The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Prepare a report (suggested length of 6–8 pages) for Paradigm Toys in which you do the following:
A. Discuss the purpose of corporate social responsibility (CSR) in an organization.
- Identify two primary and two secondary stakeholders that influence Paradigm Toys.
- Analyze two ways that Paradigm Toys should meet their CSR for the primary and secondary stakeholders
identified in part A1.
B. Reflect on the importance of ethical leadership by doing the following: - Explain why it is important for an organization to develop an ethical culture.
a. Discuss the role that Paradigm Toys’ leadership can play in fostering an ethical culture. - Explain the purpose of an ethics audit.
a. Discuss the value that an ethics audit could bring to Paradigm Toys.
C. Develop the ethical framework that you would use if you were faced with an ethical dilemma by doing the - Identify and analyze an ethical dilemma in a business setting.
Note: You may also choose an ethical dilemma you have witnessed at your current place of employment. - Evaluate two potential solutions to the ethical dilemma identified in part C1.
- Explain which solution from part C2 you would recommend and why that solution would be the more ethical
choice.
D. Create a proposal for implementing an ethics training program at Paradigm Toys by doing the following: - Identify three key topics that you would cover in your ethics training program.
a. Explain why you would include the three topics from part D1 in your training program. - Recommend a delivery method that you believe would be most effective for the training program.
a. Justify why the delivery method recommended in part D2 would be most effective for the training program.
E. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or
summarized.
F. Demonstrate professional communication in the content and presentation of your submission.
File Restrictions
File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv,
asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z
Sample Solution
siness organizations can achieve a sustainable competitive advantage by integrating total quality management and business process reengineering. TQM seeks continuous improvements in product/service quality over time, while BPR takes advantage of information and telecommunication technology to achieve dramatic changes in organizational processes that facilitate performance improvements. While the two management approaches both seek to enhance performance and quality, they are often perceived as complete opposites because of their dissimilar pace, time requirements and change initiatives” (Lee and Asllani 409). Lee and Asllani however, argue that the two philosophies and approach to management control the course of the business “have many similarities and can be combined to form the ‘endless quality improvement’ management approach” (Lee and Asllani 409). Similarities between reengineering and TQM out number differences, both; are initiated by senior management, focus on enhanced quality, seek the contribution of all employees, are team oriented, allows the blurring of pre-existing departmental boundaries, and both requires full management commitment. However there are some differences between these concepts. “Quality programs work within the frame work of a company’s existing processes and seek to enhance them by means of what the Japanese cal Kaizen, or continuous incremental improvement” (Hammer and Champy 52). The idea here is to do what you already do, however only do it better. With QTM the process is never truly completed, whereas with BPR the process can be quickly called completed. Also with QTM the process is evolutionary and utilizes a democratic management style, however with BPR more measurable results>
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