The name of the book used for this course is called:
Rentz, K., & Lentz, P. (2021). Business communication: A problem-solving approach (2nd ed.). New
York, NY: McGraw-Hill Education. (Chapter 6 is located here just in case).
RSA ANIMATE: Language as a Window into Human Nature
The link above is a video on YouTube that goes with this assignment please watch the video
Please fully answer the questions below.
Instructions
Start by discussing how you see the need for positive relationships and the way we use language to build working relationships. Then explain what you think will change due to the recent pandemic and remote working environments. In your response, be sure you answer the following questions:
1.How do you think positive language at work will help you in your future work?
2.Do you think our language changes for better or worse when using information and communication technology?