First, Orkin caused harm with their unilateral breach of contracts by raising renewal fees beyond those which were agreed upon initially. This was financially damaging for customers who trusted in the “lifetime” guarantee offered by Orkin, as they had to pay more than expected resulting in a financial burden on them. Additionally, some competitors may have been willing to assume these original contracts but would not offer a fixed “lifetime” fee like what was originally proposed by Orkin. This means that customers could potentially lose out on savings if they choose an alternative provider rather than sticking with their original contract due to fear of higher renewal fees from Orkin. Therefore it is clear that Orkin has caused harm to its customer base through its actions.

Second, these harms are not outweighed by any countervailing benefits since the higher-than-agreed fees did not provide for any additional service compared to what was originally included in the contract terms at lower prices. Therefore there is no benefit being provided from paying such increased fees which otherwise would be considered as outweighing potential harms done here!

Finally, many customers were likely surprised when they found out about this breach since there was no indication beforehand that such changes could happen—most people thought they had locked in their rates only later discovering too late that it wasn’t true after all! All things considered then it appears safe conclude Orkin’s behavior did indeed violate FTC Act §5’s prohibition against unfair acts or practices based off evidence presented so far which fulfills criteria outlined above thus making case strong enough warrant further investigation possible legal action down line if needed too!