Think about a client with whom it would be very difficult or troubling to work with. For example, the issue might be a difference in lifestyle, a present or past behavior, personal appearance or hygiene, ethnicity or value conflicts. Describe the client and the situation as fully as you can. Then, explain why you believe this client would be difficult for you to work with.
Identify the values you have that would make working with this client a challenge for you.
Identify the source of your values. Where did they originate– family, school, religious background, a past experience?
What do you imagine are the values (things that are important to them and drive their actions) of the client you described? (Note: Please do not say “this person has no values”. We all have values in life. Really look for what you think they value.)
How can looking at someone’s values help you understand and support difficult clients?
nontoxic oil in the organic phase. Considering the oil-based central cavities of the nanocapsules, high loading efficiencies are usually obtained for lipophilic drugs when nanocapsules are prepared. The major drawbacks of this preparation method include that: (1) the use of this simple method  is restricted to water-miscible solvents, in which the diffusion rate is sufficient to produce spontaneous emulsification. In some cases, spontaneous emulsification is not observed when the coalescence rate of the formed droplets is sufficiently high and this usually occurs with some water-miscible solvents that produce a certain instability when mixed with water  and (2) the nanoprecipitation technique possesses poor encapsulation efficacy in the case of hydrophilic drugs, because the drug can diffuse to the aqueous outer phase during polymer precipitation . The encapsulation efficiency has been increased through modifying the drug solubility by changes in pH [178-180].So that, this technique is mostly appropriate for lipophilic drugs due to the miscibility of the organic solvent with the aqueous phase. Although, a surfactant is not necessary to ensure the formation of PNP by nanoprecipitation method, the particle size is affected by the surfactant nature and concentration [160, 164]. Furthermore, the addition of surfactants helps to maintain the stability of nanoparticle suspensions and prevents agglomeration over long storage periods . Tween 80 Poloxamer 407 Chemical name Polyoxyethylene 20 Sorbitan Monooleate  α-Hydro-ω- hydroxypoly (oxyethylene) poly (oxypropylene) poly (oxyethylene) block copolymers  Physical form Yellow oily liquid  Solid  Av. M. wt 1310  9840 –14600  HLB value 15.0  18–23  CAS number (9005-65-6)  (9003-11-6)  Pantoprazole is widely used proton pump inhibitor (PPIs) and it is a significant drug in the treatment of acid-related disorders  and biliary also effective against Helicobacter biliary infections alone or combined with other drugs, like metronidazole, clarithromycin or amoxicillin . This drug was the first water soluble benzimidazole, sodium 5-(difluoromethoxy)-2-[[(3,4 – dimethoxy- 2- pyridinyl) methyl] sulfinyl]- 1H- benzi>