(i) One definition of survivability is: “continuing to perform in the face of various kinds of diversity.” In the context of ABC, Inc., identify what performance means, and list the types of adversity it is prone to and that should be addressed by its IT team.

(ii) ABC Inc. has two officers COO and CSO. While the COO (chief operations officer) is responsible for the overall operation of ABC Inc., the CSO (chief security officer) is responsible for the security. Both report to CEO who in turn reports to the Board of Directors and the Shareholders.

From what you have learned in this module, and from commonsense knowledge, list ways in which the objactives and goals of COO and CSO have commonalities and differences.

(iii) CEO has asked COO to prepare a list of what-if situation that he is most concerned about regarding the business activities and its survivability. This list will then be passed on to the CSO and to the IT teams for explanation of how the current systems currently address them or how it could be done. Provide five key what-if scenarios that the COO should include in this list.

(iv) Identify and describe one emrgent property for this system.

Sample Solution

(i) Performance for ABC Inc. is defined as the ability of the organization to successfully complete tasks and reach its goals. The types of adversity that should be addressed by ABC Inc.’s IT team include cyber-attacks from external threats, malware and ransomware, data breaches or leaks caused by human errors, system outages due to natural disasters or hardware failures, malicious insiders with access to confidential information, and outdated systems or applications vulnerable to exploitation.

Sample Solution

(i) Performance for ABC Inc. is defined as the ability of the organization to successfully complete tasks and reach its goals. The types of adversity that should be addressed by ABC Inc.’s IT team include cyber-attacks from external threats, malware and ransomware, data breaches or leaks caused by human errors, system outages due to natural disasters or hardware failures, malicious insiders with access to confidential information, and outdated systems or applications vulnerable to exploitation.

(ii) COO and CSO have some common objectives in terms of protecting ABC Inc.’s operations, maintaining compliance with industry regulations and standards, enhancing customer experience through improved security capabilities, reducing costs associated with managing IT infrastructure while improving performance levels; however their core focus differs significantly given that COO is responsible for day-to-day operations while CSO is primarily concerned with proactive measures pertaining to organizational security such as implementation of robust security policies/procedures (including physical/network access control), regularly training staff on effective measures against phishing attempts etc.

(iii) Five key what-if scenarios that COO should consider are: What if there is a major power outage? What if an employee leaves with confidential company data? What if we experience a distributed denial of service attack? What if a disgruntled ex-employee launches an attack against our systems? What if hackers target our sensitive customer information stored online?

(iv) The emerging property for this system is resilience – the capability of recovering quickly from disruptions due to any internal or external conditions affecting normal business activities. Resilience ensures that even in times of crisis situations like natural disasters or potential cyber threats the business will not suffer greatly long term but rather be able to return back up running again shortly after incident resolution has been implemented accordingly post situation evaluation review analysis report documentation filing etc., moving forward towards future prevention actions taken proactively across organization wide roles responsibilities organizational departments etc.,

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