The absence of control

1. What happens in the absence of control?
2. Would you expect more clan control with standardized jobs or creative positions?

Chapter 17:

3. According to Francis Bacon, “A wise man will make more opportunities than he finds.” What does this have to do with technology and innovation? What does it have to do with competitive advantage?
4. What examples of technological innovation can you identify? What forces led to the commercialization of the science behind these technologies? Did the capability exist before the market demand or was the demand there before the technology was available?
   Chapter 18:
5. Review the methods for dealing with resistance to change. Generate specific examples of each that you have seen and analyze why they worked or failed to work.
6. In what ways do you think the manager’s job will be different in 20 years from what it is today? How can you prepare for that future?

Sample Solution