kills are similar however, the key difference is leaders inspire a team and managers organise the team. With reference to NASBM standards I am between tiers 1-2 with previous experience. Planning, leading and managing a team will enable me to move up a tier. To be involved in management and leadership activities; I observed SLT meetings and noticed key differences between leadership and management, our Executive and Associate Head advised the aims and goals with a inspirational speech then our Deputy explained how to achieve them. My request to shadow the office manager was granted after a few negotiating meetings as my team were sceptical at first, so I decided to have a meeting with the team to reduce any misunderstandings and come to an agreement, I done a mock meeting with my manager which was a complete disaster, I didn’t plan for the meeting, was not prepared for any questions and found myself to be forceful which could’ve lead to staff conflict. I decided to complete the negotiation skills diagnostic again to explore different strategies and reflected on my previous supervisor role, as management skills are transferable in different environments. 4.2 Identify further improvements to professional skills and competencies: My meeting was a success as my presentation was very clear and I was prepared with a compromising approach. This experience has highlighted areas I need to develop such as; Negotiating: Adapt to different techniques; soft and compromising not hard and forceful. I obtain excellent communication skills however, when not prepared this was the opposite, therefore planning and preparing is very important to ensure a better delivery of objectives. There was conflict with a member of staff, she thought all my workload would fall on her, I held a 1-2-1 meeting with her in my managers presence and cleared any misunderstanding in a calm rational way addressing her concerns, showed her how I have delegated my workload to the whole team, I changed my learning style to hers and noticed the positive difference in her reaction. My meeting was successfully lead and managed as the team understood my goal and how I intended to get there with their help. I now lead weekly staff meetings to be more involved in leadership and management activities and improve my negotiating and communication skills. 4.3 Review learning about SBM & relate to school setting: As an aspiring SBM, this is the beginning of deepening my knowledge on behind the scenes of school business management, highlighting the importance of having an SBM in my school and areas where there is much scope for improvement such as; value for money (resources and services can be challenged regularly) identify areas wher>