The communication process.

  1.3 Briefly describe the role of the source and the receiver within the communication process. (Your response should be no more than 50 words) Every communication involves two key elements: the sender and the receiver, wherein the sender conveys an idea or concept, seeks information, or expresses a thought or emotion, and the receiver gets that message then interprets them. Strategies that enhance counselling communication 1.4 What strategies should a counsellor use to ensure that he or she appropriately decodes (i.e. interprets) the message that a client has sent. a) Active listening. b) Observe non-verbal cues. c) Monitor own values, beliefs and emotions. d) Attending behaviour. e) All of the above. Your response: e 1.5 Understanding how a person absorbs and processes information is important for understanding how they communicate. This is known as a person’s learning style. Consider what you have learned about learning styles in order to respond to the questions below. a) Complete the table below by correctly identifying the most likely primary learning (aural, kinaesthetic, read/write, or visual) style of each of the learners.