What is the difference between the core product, the actual product, and the augmented product?
What is a test market? What are some pros and cons of test markets?
Chapter 11
Why is quality such an important product strategy objective? What are the dimensions of product quality? How has E-commerce affected the need for quality product objectives?
What does it mean to license a product? What is co-branding?
Chapter 12
What are intangibles? How do basic marketing concepts apply to the marketing of intangibles?
Describe how the Internet is used to market services.
Chapter 13
Explain the role of distribution channels.
Explain intensive, selective, and exclusive forms of distribution.
Chapter 11
What is the difference between the core product, the actual product, and the augmented product?
- Core Product: This is the fundamental benefit or problem-solving service that the customer is really buying. It’s the need being fulfilled. For example, the core product of a car is transportation, and the core product of a smartphone is communication and access to information.
- Actual Product: This is the tangible offering itself, including its features, design, brand name, quality level, and packaging. It’s what the customer physically receives and uses. For a car, the actual product includes the engine, seats, exterior design, and brand. For a smartphone, it includes the screen size, processing power,
Chapter 11
What is the difference between the core product, the actual product, and the augmented product?
- Core Product: This is the fundamental benefit or problem-solving service that the customer is really buying. It’s the need being fulfilled. For example, the core product of a car is transportation, and the core product of a smartphone is communication and access to information.
- Actual Product: This is the tangible offering itself, including its features, design, brand name, quality level, and packaging. It’s what the customer physically receives and uses. For a car, the actual product includes the engine, seats, exterior design, and brand. For a smartphone, it includes the screen size, processing power,