Focus on the ideas that were new, eye-opening, and changed the ways you approach workplace communication as a leader/manager. Discuss how this new knowledge will influence your communication behaviors. If you have already applied or are planning to apply any course outcomes to making your workplace communications more successful, include those examples in your post.
importance of communication behaviour in workplace
Sample solution
Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell.
In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.
God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.
Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.
To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.
References
Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.
Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies, 4(8), 487.
Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.
Sample Answer
Sample Answer
The Importance of Communication Behavior in the Workplace
Introduction
Effective communication is a critical aspect of successful leadership and management in the workplace. Over the course of my studies, I have gained new insights and knowledge that have opened my eyes to the significance of communication behavior in driving positive outcomes and fostering a conducive work environment. This essay will discuss the ideas that have been transformative, the ways in which they have changed my approach to workplace communication, and how I plan to apply course outcomes to improve my communication behaviors.
New Ideas and Transformative Insights
Active Listening: One of the key ideas that has had a profound impact on my approach to workplace communication is the concept of active listening. I have learned that effective communication is not just about conveying information but also about genuinely listening to others. This involves giving my full attention, seeking to understand perspectives, and responding thoughtfully. Active listening helps build trust, strengthens relationships, and ensures that everyone’s voices are heard.
Empathy and Emotional Intelligence: Another eye-opening idea is the importance of empathy and emotional intelligence in communication. Understanding and acknowledging the emotions of others allows for more meaningful connections and enables me to respond in a supportive and compassionate manner. This helps create a positive work environment, enhances collaboration, and fosters employee engagement.
Clear and Transparent Communication: I have also learned the significance of clear and transparent communication in workplace settings. By ensuring that messages are concise, easily understandable, and free from ambiguity, I can prevent misunderstandings and minimize conflicts. Transparent communication builds trust, encourages open dialogue, and promotes a culture of accountability.
Influence on Communication Behaviors
The new knowledge I have gained will significantly influence my communication behaviors as a leader/manager. I will incorporate the following strategies into my approach:
Active Listening: I will prioritize active listening by giving my full attention to others during conversations, meetings, and one-on-one interactions. By practicing empathy and seeking to understand different perspectives, I can foster a culture of inclusivity and encourage open communication.
Empathy and Emotional Intelligence: I will strive to be more aware of others’ emotions, both verbal and non-verbal cues, and respond with empathy. By acknowledging and validating their feelings, I can create a safe space for open dialogue and support their overall well-being.
Clear and Transparent Communication: I will aim for clarity and transparency in all forms of communication, whether it be written or verbal. By using concise language, avoiding jargon, and providing necessary context, I can ensure that messages are easily understood by everyone. Additionally, I will proactively share information with colleagues, team members, and stakeholders to foster trust and promote a culture of openness.
Application of Course Outcomes
I have already applied several course outcomes to make my workplace communications more successful:
Conflict Resolution: By utilizing conflict resolution techniques learned in courses, such as active listening, empathetic responses, and finding common ground, I have been able to effectively address conflicts within my team. This has resulted in improved collaboration and enhanced productivity.
Negotiation Skills: The negotiation skills I acquired have allowed me to approach discussions with a win-win mindset. By actively seeking mutually beneficial solutions and considering the needs of all parties involved, I have been able to build positive relationships and achieve favorable outcomes.
Cultural Sensitivity: The understanding of cultural sensitivity has helped me communicate more effectively with colleagues from diverse backgrounds. By being aware of cultural norms, values, and communication styles, I can adapt my approach to ensure inclusivity and avoid unintended misunderstandings or offense.
Conclusion
The importance of communication behavior in the workplace cannot be overstated. Through new ideas such as active listening, empathy, emotional intelligence, clear communication, and transparency, I have gained valuable insights that will positively influence my leadership and management practices. By applying course outcomes such as conflict resolution, negotiation skills, and cultural sensitivity, I am confident that my workplace communications will become more successful, fostering a collaborative environment that drives productivity and employee engagement.
