- The Labour-led government introducing Auckland regional fuel tax is an example of which type of force?
A. special interest
- The difference between consumers and customers are that consumers are those who pay to use the organisations products or services.
- Interest rate is an example of ___ forces in an organisation’s general environment.
E. natural environment
- The essence of the classical viewpoint is that:
A. resources are limited
B. a rational approach can be used to boost productivity
C. people are self-interested
D. people will take on responsibility if it is offered to them.
E. workers behave how you expect them to.
- An organisation is being picketed by Greenpeace due to its use of unsustainably sourced palm oil in their beauty products. Greenpeace is concerned about the destruction of Indonesia’s rainforests for palm oil which is a disaster for wildlife, people and the planet. In this instance, the organisation is dealing with the part of its __ environment.
A. local communities; task
B. socio-cultural; general
C. special-interest groups; task
D. distributors; general
E. special-interest groups; general
- Stakeholders can be impacted by or cause an impact on the actions of a company.
- A ___ is a visual representation of the four perspectives of the balanced scorecard.
B. Gantt chart
C. strategy map
D. PESTEL analysis
E. work breakdown structure
- Suppliers are part of the _____ environment of organisations.
E. strategic alliance
- Martha, a customer retention manager, tracks monthly customer feedback and has been trying over the quarter to reduce complaints to fewer than 0.2% by providing additional training for her staff. Martha is engaged in __.
- The task environment of an organisation consists of employees, owners and the board of directors
- McDonald’s decision to move away from caged eggs and use only free-range eggs in New Zealand demonstrates the influence of ____ forces in the general environment.
D. natural environment
- Special interest groups are part of an organisation’s task environment.
- The classical viewpoint emphasised the importance of understanding human behaviour and motivating employees towards achievement.
- Popular video streaming services such as Netflix has created a huge impact in the TV industry. This is an example of __ forces in an organisations’ environment.
A. technological; task
B. technological; general
C. economic; general
D. socio-cultural; general
E. economic; task
- Controls allow top management to decentralise decision making at lower levels within the organisation and to encourage employees to work together in teams.
- Which of the following is a primary function of management?
C. conducting meetings
- Which of the following viewpoints emphasises that a manager’s approach should vary according to the individual and environmental situation?
A. contingency viewpoint
B. quality management viewpoint
C. systems viewpoint
D. scientific viewpoint
E. environmental viewpoint
- A report suggesting that 1 in 3 adults in New Zealand are obese is an example of which external force?
D. special interests
- Which viewpoint stresses the use of rational, science-based techniques and mathematical models to improve decision making and strategic planning?
A. management science
B. operations management
C. production management
D. scientific management
- The balanced scorecard gives managers a comprehensive view of an organisation’s critical success factors via these four indicators , , _, and _.
A. political, economic, social, environmental
B. planning, organising, controlling, leading
C. planning, customer satisfaction, innovation, financial
D. customer satisfaction, internal processes, innovation and improvement activities, financial measures
E. customer satisfaction, operations management, innovation, quality control
Green (2012) seeks to examine the religious assumptions of Christian academies in order to analyse their cultural practices, impact and policies. Green undertook a six month ethnographic study of a city technology college and two two-week study visits to Christian academies. The ethos of these institutions were faith-based encompassing bible teaching in assemblies, in tutor times and in Religious Education. Green uses Bourdieu’s concepts of habitus, cultural capital and symbolic power to explore religion and education in Christian academies. Green applied these tools to investigate the religious ethos of the academies and how it authorised religious habitus. Habitus is the way that individuals are disposed, trained and structured in their abilities to think, feel and act, as a result of social processes. Habitus is not fixed or permanent but can change over time. Cultural capital plays a key role in power relations, as it results in a form of domination and hierarchy that is not based on economy. This effectively hides the causes of inequality. Green defines symbolic power as an exercise of power to legitimate practices of habitus to validate cultural capital for social advantage. These sociological concepts were used to explore what was viewed as privileged within this religious habitus and to reflect what legitimises religious and educational beliefs and practices within these institutions. Findings concluded that those who shared the religious habitus, who had access to cultural capital, were placed in a symbolically powerful relationship when they taught from the Bible. However, the discrepancy between the religious habitus and student culture undermined this relationship. Green highlights the process prior to undertaking her ethnographic study. Importantly, Green had no prior connections to any of the sites. This meant that Green was able to study the context objectively, without being influenced by emotions or opinions. Green explains that access was acquired through letters and meetings with principals across the different sites. Green also discusses the ethical guidelines associated with carrying out research and clarifies that all participants were informed of the aims of the research study and were made aware of how data would be collected and stored. Participants were told that participation was voluntary and that they had the right to withdraw from the research study. This was distributed to parents, students and staff through leaflets. Personal consent was obtained by those who took part and parental or guardian consent was obtained for all participants under the age of 18. Any data obtained by interview and observation were also anonymised to prevent any identification of participa>GET ANSWER