The Labour-led government introducing Auckland regional fuel tax

by | Sep 26, 2019 | Main

QUESTION 1

  1. The Labour-led government introducing Auckland regional fuel tax is an example of which type of force? A. special interest
    B. economic
    C. socio-cultural
    D. political
    E. technological
    0.25 points
    QUESTION 2
  2. The difference between consumers and customers are that consumers are those who pay to use the organisations products or services. True False 0.25 points
    QUESTION 3
  3. Interest rate is an example of ___ forces in an organisation’s general environment. A. socio-cultural
    B. political
    C. technological
    D. economic
    E. natural environment
    0.25 points
    QUESTION 4
  4. The essence of the classical viewpoint is that: A. resources are limited
    B. a rational approach can be used to boost productivity
    C. people are self-interested
    D. people will take on responsibility if it is offered to them. E. workers behave how you expect them to.
    0.25 points
    QUESTION 5
  5. An organisation is being picketed by Greenpeace due to its use of unsustainably sourced palm oil in their beauty products. Greenpeace is concerned about the destruction of Indonesia’s rainforests for palm oil which is a disaster for wildlife, people and the planet. In this instance, the organisation is dealing with the part of its __ environment. A. local communities; task
    B. socio-cultural; general
    C. special-interest groups; task
    D. distributors; general
    E. special-interest groups; general
    0.25 points
    QUESTION 6
  6. Stakeholders can be impacted by or cause an impact on the actions of a company. True False 0.25 points
    QUESTION 7
  7. A ___ is a visual representation of the four perspectives of the balanced scorecard. A. flowchart
    B. Gantt chart
    C. strategy map
    D. PESTEL analysis
    E. work breakdown structure
    0.25 points
    QUESTION 8
  8. Suppliers are part of the _____ environment of organisations. A. task
    B. socio-cultural
    C. general
    D. internal
    E. strategic alliance
    0.25 points
    QUESTION 9
  9. Martha, a customer retention manager, tracks monthly customer feedback and has been trying over the quarter to reduce complaints to fewer than 0.2% by providing additional training for her staff. Martha is engaged in __. A. leading
    B. measuring
    C. planning
    D. motivating
    E. controlling
    0.25 points
    QUESTION 10
  10. The task environment of an organisation consists of employees, owners and the board of directors True False 0.25 points
    QUESTION 11
  11. McDonald’s decision to move away from caged eggs and use only free-range eggs in New Zealand demonstrates the influence of ____ forces in the general environment. A. economic
    B. legal
    C. political
    D. natural environment
    E. socio-cultural
    0.25 points
    QUESTION 12
  12. Special interest groups are part of an organisation’s task environment.
    True
    False
    0.25 points
    QUESTION 13
  13. The classical viewpoint emphasised the importance of understanding human behaviour and motivating employees towards achievement. True False 0.25 points
    QUESTION 14
  14. Popular video streaming services such as Netflix has created a huge impact in the TV industry. This is an example of __ forces in an organisations’ environment. A. technological; task
    B. technological; general
    C. economic; general
    D. socio-cultural; general
    E. economic; task
    0.25 points
    QUESTION 15
  15. Controls allow top management to decentralise decision making at lower levels within the organisation and to encourage employees to work together in teams. True False 0.25 points
    QUESTION 16
  16. Which of the following is a primary function of management? A. globalising
    B. influencing
    C. conducting meetings
    D. organising
    E. collaborating
    0.25 points
    QUESTION 17
  17. Which of the following viewpoints emphasises that a manager’s approach should vary according to the individual and environmental situation? A. contingency viewpoint
    B. quality management viewpoint
    C. systems viewpoint
    D. scientific viewpoint
    E. environmental viewpoint
    0.25 points
    QUESTION 18
  18. A report suggesting that 1 in 3 adults in New Zealand are obese is an example of which external force? A. political
    B. legal
    C. socio-cultural
    D. special interests
    E. economic
    0.25 points
    QUESTION 19
  19. Which viewpoint stresses the use of rational, science-based techniques and mathematical models to improve decision making and strategic planning? A. management science
    B. operations management
    C. production management
    D. scientific management
    E. behavioural
    0.25 points
    QUESTION 20
  20. The balanced scorecard gives managers a comprehensive view of an organisation’s critical success factors via these four indicators , , _, and _. A. political, economic, social, environmental
    B. planning, organising, controlling, leading
    C. planning, customer satisfaction, innovation, financial
    D. customer satisfaction, internal processes, innovation and improvement activities, financial measures
    E. customer satisfaction, operations management, innovation, quality control

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