First, read the Marks & Spencer: Towards Becoming the World’s Most Sustainable Retailer case study in Chapter 4 of your textbook. Then, write a paper that responds to the following questions:
Given the recent market share problems and competition facing M&S, what are the two highest risks with embarking on a voluntary program of social responsibility at this time?
What are your top two recommendations for cultivating engagement with the program among employees and the local community?
Sample Solution
